Applications Engineer Warranty
Share
Job Location:
Mankato, MN - USA
Yearly Salary:
$ 70500 - 105000
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
We begin with dreams. Dreams drive our motivation. Dreams are our future. The worlds dreams peoples dreams our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.
All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the worlds and peoples tomorrows; the worlds first the worlds best technologies and products; we will continue our part in creating a better society.
Job Summary
Nidec is the worlds No.1 comprehensive motor manufacturer handling everything that spins and moves miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors industrial motors appliance motors and controls. Our product line features a full line of high efficiency motors for industrial applications in water treatment mining oil and gas and power generation and for commercial applications such as pool and spa condensers cooling towers and large refrigeration units.From keeping us comfortable in our homes to pumping clean water to making our cars more safe electric motors are an indispensable part of our daily lives. At Nidec our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics the impact of motors will only increase.
With over 140000 employees stationed worldwide Nidec continues to be a unique organization and each location maintains its individual personality.
Whether driving locomotives powering offshore platforms or keeping the lights on after a storm Nidec electric power generation products impact the world on a daily basis. With over 1000 employees in the Americas we are moving forward with technology to solve our customers electrical power needs for both prime and backup generation needs as the industrys leading manufacturer.
Job Description
Shift: 1st Shift
Days of Work: Monday - Friday
Work Hours: 8:00am - 5:00pm
Work Location: On-site (Mankato MN)
Starting Salary: $70500 to $105000 Annually
Pay Frequency: Bi-Weekly
At Nidec we prioritize our teams well-being and success. Our comprehensive benefits package is designed to support you both personally and professionally. These are the great benefits we offer with additional perks and programs available to enhance your overall experience with us.
Competitive Compensation: Attractive salary with additional bonus opportunities.
Health and Wellness: Comprehensive medical dental and vision coverage effective from your first day.
Retirement Savings: 401(k) plan with a best-in-class company match of 100% on the employees first 6% with an additional 3% employer contribution to support your financial future.
Work-Life Balance: Generous time off package including PTO and holidays.
Education Assistance: Tuition reimbursement and continuous learning opportunities to support your professional growth.
Position Objective:
Investigate product failures analyze data provide technical support to resolve product and warranty requests regarding technical performance or related issues while enforcing the organizations warranty policies regarding customers claims.
Essential Duties/Responsibilities:
Claim management: review process and manage warranty claims. Communicate and enforce warranty policy with customers and other Nidec facilities.
Root cause analysis: Identify causes analyze claim data and troubleshoot repair(s) of equipment failure. Identify the parts components and service needed for resolution.
Cross functional collaboration: As necessary work closely with company and customers engineering personnel on technical matters and coordinate instructions and recommendations.
Technical Support: provide technical expertise for warranty-related issues and documentation. Maintain up to date technical knowledge of company products. Work from complex engineering drawings and specifications detailed written and verbal instructions and handbooks.
Data Analysis & Reporting: track warranty trends analyze impacts and generate reports as requested for management and customers.
Continuous improvement: support initiatives to reduce warranty and improve reliability. Support corrective action efforts with other groups to prevent recurrence.
Experience/Skills:
MS-Office and Oracle experience required.
Excellent communication skills both internally and with customers experiencing problems.
Ability to travel when necessary (<5%).
US Citizenship required for positions at the North Mankato facility.
Education:
Associate (AA) or Bachelors (BS) degree preferred or relevant experience and/or training with rotating equipment.
Additional Job Details
First Shift (United States of America)No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
Required Experience:
IC
Key Skills
- APQP
- Data Collection
- ISO 9001
- Diesel Engine Repair
- Root cause Analysis
- Mechanical Knowledge
- AWS
- Assembly Experience
- Automotive Diagnostics
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Explore Nidec Power’s advanced motion and energy solutions—delivering high-performance motors, drives, and integrated systems for industrial, commercial, and energy applications worldwide.
