Program Manager, IT (1.5 year assignment)

JOB SUMMARY:

The Program Manager will be responsible for planning and execution of multiple technology initiatives for UDX Operations and Technology. This role will be a mix of hands-on program and project management across multiple initiatives. This role will be responsible for providing supervision cross-functional leadership and strategic direction on all aspects of the program.

The role will focus on developing and managing program plans defining the implementation of application and infrastructure needs aligned to multiple business groups. This could include Creative Media Studio Core Operations Marketing & Sales Revenue Operations Merchandising Food & Beverage Finance and Human Resources. The Program Manager will be responsible for working with teams to ensure alignment on proposed solutions and will serve as the point of contact on programs initiatives and established budgets; in addition to creating project plans resource plans risk identification risk mitigation and timelines. This role also comprises of international project work including but not limited to Universal Studios Japan and New Ventures global projects across Digital & O&T Platforms.

MAJOR RESPONSIBILITIES:

• Develop & manage project plans high-level milestones GANTT charts resource plans and supporting budgets.
• Oversee processes PI Planning and Program execution including creation and ownership of timelines and budgets. Facilitate changes to plans and the impacts of those changes including budgets
• Provide input to avoid Program bottlenecks. Escalate impediments and manage risks by providing mitigation recommendations
• Communicate Program Information status and key health metrics to stakeholders. Facilitate inter-team communication and resolution of Program-level dependencies
• Run status meetings and/or scrum team ceremonies (daily standups backlog refinement sprint planning retrospectives etc. as needed)
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Bachelors degree or higher required.
• Information Technology or technical degree preferred

EXPERIENCE:

• 5 years of experience as a Senior Project Manager or Program Manager.
• 2 years of experience supporting/ managing multiple Project Managers or Scrum Masters simultaneously
• PMP and CSM certs are preferred;
• or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

• Proven oral written and business presentation skills.
• Demonstrated success at building team relationships and partnerships across organizational lines
• Self-motivated & accountable with a high level of commitment to responsibility.
• Excellent interpersonal verbal and written communication skills; ability to work across multiple groups.
• Schedule flexibility is needed to meet time zone needs.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.
• This role is responsible for working across many departments and locations of Universal Destinations and Experiences. The role will work effectively & positively in a highly complex and dynamic working environment. Will need to balance a broad set of priorities and ensure HR system and the related integration supports the business.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.