Lodge Manager - Luxury Property Group - Namibia
N$ 25000 N$ 30000 DOE Live In
Kendrick Recruitment is currently recruiting for a luxury property group based in Namibia. Our client is seeking an experienced Lodge Manager to oversee operations lead staff and ensure exceptional guest experiences.
Key Responsibilities
Lead and supervise staff across all lodge departments to ensure operational efficiency
Oversee overall lodge operations and delegate tasks effectively to the management team
Assist with administrative duties and prepare month-end reports
Ensure the lodge operates within budget and manage financial performance
Operate POS systems to manage charges corrections and transactions
Maintain high service standards and ensure guest satisfaction
Organise and supervise the team to perform efficiently and to lodge standards
Requirements
Minimum of 5 years experience in lodge management
Passion for the environment and hospitality
Ability to mentor train and motivate team members at all levels
Strong organisational logistical planning and time management skills
Excellent communication and interpersonal skills
Business-oriented with problem-solving and conflict resolution abilities
Ability to analyse and control costs losses and budgets
Resilient under stress and pressure
Qualifications
Grade 12 required
Qualification in Hospitality Tourism Business Management or a relevant field advantageous
Additional languages other than English beneficial
Valid drivers licence
Knowledge of the Innkeeper system advantageous
Package Details
Salary: N$ 25000 N$ 30000 DOE
Medical aid: 50/50 company contribution including beneficiaries
Pension: 14% company contribution 2% employee contribution
Death and disability benefits: death benefit of 3 times annual salary; disability benefit of 75% of monthly salary
Funeral benefits for member spouse and children
24 annual leave days 36 sick leave days (3-year cycle) 5 days compassionate leave
Staff accommodation on property and 3 meals per day while on duty
Work cycle: 24 days on property & 7 days off (with approval of Collection Manager)