Summer Internship 2026 Customer Experience
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Key Responsibilities:
- Assist in the day-to-day management of the loyalty program including tracking performance analyzing customer engagement and supporting campaign execution.
- Conduct research and provide insights on customer behavior and pain points across payment policy servicing and claims journeys.
- Collaborate with cross-functional teams (Marketing Operations Digital) to design and implement improvements in customer experience.
- Support the development of customer communication strategies for loyalty and retention initiatives.
- Prepare reports and presentations summarizing findings recommendations and project progress.
- Participate in brainstorming sessions and contribute fresh ideas to enhance customer satisfaction and loyalty.
Qualifications & Skills:
- Currently pursuing a Bachelors degree in Business Marketing Analytics or related field.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Excel PowerPoint); familiarity with data visualization tools is a plus.
- Passion for customer experience and interest in the insurance or financial services industry.
What Youll Gain
- Hands-on experience in customer experience strategy and execution.
- Exposure to loyalty program management and customer journey mapping.
- Opportunity to work on real-world projects that impact customer satisfaction and retention.
- Mentorship from experienced professionals in the insurance industry.
Required Experience:
Intern
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
About Company
Income Insurance is Singapore's leading provider of Life, Health, Travel & Car Insurance as well as savings, investment and retirement plans. Get started online!
