Senior Analyst, Application Support Kinaxis Platform

Summary:

The Global Planning IT organization provides IT support for the Kinaxis application and its users. This support includes monitoring job workflows for completion/corrective action developing enhancement requests test definition and execution documentation issue investigation and/or issue anticipation and subsequent resolution

The Kinaxis application requires monitoring from 6:00 AM to 11:00 PM PST Monday through Friday. Our current setup utilizes two shifts: 6:00 AM 3:00 PM and 2:00 PM 11:00 PM. Personnel typically rotate between these shifts on a monthly or bi-monthly basis. Holiday work is mandatory with compensation provided as either time off or additional pay. During holidays one individual is required per shift.

Qualifications;

• 4-8 years of experience preferred
• Bachelors degree in related field or equivalent work experience preferred
• Knowledge of demand and supply planning inventory optimization and supporting processes preferred.
• Kinaxis development experience preferred.
• Experience with other supply chain planning tools a plus.
• Kinaxis integration (Talend or Data Fabric Pipeline) development experience preferred.
• SAP APO ECC or S4 experience preferred.
• Data analysis and scripting skills are a plus. Experience with Linux shell scripting a plus.
• Relational database skills are a plus (SQL Oracle Access)
• Ability to grasp complex issues even in circumstances where there is incomplete or conflicting information or conflicting views expressed by those involved
• Ability to steer multiple stakeholders towards a common goal and to reach consensus.
• Excellent communication skills oral and written

Responsibilities:

• Fully understand both functional and technical capabilities of Kinaxis and related integration utilities as well as needs of users and business processes.
• Build a strong working relationship with the Planning IT team members as well as the Kinaxis COE team.
• Monitoring Kinaxis and supporting integration jobs/workflows/tasks for successful completion. Assessing any failures and taking necessary corrective actions.
• Manage issues document escalate as appropriate and ensure resolution.
• Develop and implement Kinaxis and integration related resources to support business or IT requests for enhancements.
• Document test results and solutions and support CAH change management process as required.
• Coordinate testing data validation and planner data input with the Kinaxis COE during system deployments
• Investigate reported user issues. Work with the Kinaxis COE and IT partners to bring resolution.

Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.

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