Commissary Supervisor

Agency

Dept of Natural and Cultural Resources

Division

Zoological Park

Job Classification Title

Food Service Supervisor I (S)

Position Number

Grade

NC06

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state including 27 historic sites seven history museums two art museums five science museums four aquariums 35 state parks four recreation areas dozens of state trails and natural areas the North Carolina Zoo the State Library the State Archives the N.C. Arts Council the African American Heritage Commission the American Indian Heritage Commission the State Historic Preservation Office the Office of State Archaeology the Highway Historical Markers program the N.C. Land and Water Fund and the Natural Heritage Program. The Departments vision is to be the leader in using the states natural and cultural resources to build the social cultural educational and economic future of North Carolina. Everyone is welcome. For more information please visit . We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Zoo is growing and it is an exciting time to join our team! The Zoo is seeking a dynamic efficient and enthusiastic individual to serve as Zoo Commissary Supervisor. The Commissary Supervisor is an integral member of the Animal Health Section of the North Carolina Zoo and will work closely with the Clinical Nutritionist in supporting the Zoos comprehensive animal nutrition program. This position is responsible for supervising Zoo Commissary Assistants and overseeing the accurate preparation delivery and documentation of diets for the Zoos diverse collection. The Commissary Supervisor manages a dynamic perishable and nonperishable food inventory maintains high standards of sanitation and ensures the safe and efficient operation of the commissary and hay barn facilities. While the Clinical Nutritionist provides overall leadership of the Zoos nutrition program the Commissary Supervisor ensures effective daily operations within the commissary and serves as the lead in the Nutritionists absence. This position collaborates with the Clinical Nutritionist veterinary animal care and horticulture staff to advance the Zoos mission by supporting excellence in animal health nutrition and welfare.

Key Responsibilities
Responsible for supervising and training the Zoo Commissary Assistants including food handling diet preparation inventory management and sanitation practices. Provides coaching feedback and performance evaluation to facilitate staff development and ensure best practices are consistently followed. Provides coaching and counseling as needed to promote teamwork efficiency and effective communication within the unit.
Maintain a high level of expertise in diet preparation food safety and commissary operations. Responsibilities include ensuring accurate preparation portioning labeling and delivery of animal diets in accordance with Clinical Nutritionist protocols and established zoo standards.
Maintain a strong working knowledge of proper food storage handling and rotation practices for perishable and nonperishable items including produce meats fish insects hay and specialized feeds. Responsible for training Zoo Commissary Assistants in these practices to ensure compliance with animal nutrition standards food safety and biosecurity protocols.
Oversee ordering receiving and inventory control of commissary food supplies and hay barn products. Responsibilities include monitoring stock levels ensuring quality control tracking expenditures and coordinating with vendors and Zoo staff to maintain an efficient and reliable food supply for the animal collection.
Maintain a strong working knowledge of sanitation and biosecurity standards ensuring commissary facilities and equipment meet or exceed zoo state and federal requirements. Responsibilities include training staff in cleaning procedures safe equipment operation and monitoring compliance to ensure a safe hygienic and efficient working environment.
Serve as the lead for commissary operations in the absence of the Clinical Nutritionist ensuring continuity of operations and communication with animal care veterinary and horticulture staff regarding commissary functions.
Provide hands-on support with diet preparation and commissary duties as needed during staff shortages peak workload periods or to ensure timely completion of daily responsibilities.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $34270 - $45975

To receive credit for your work history and credentials you must provide the information on the application form. Any information omitted from the application form listed as general statements listed under the text resume section or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed onthe vacancy announcement. Vacancy specific knowledge skills and abilities (KSAs) and/or management preferences are notrequired. Applicants who possess the following are preferred:

• Proven skill in relevant food product handling experience and/or general kitchen duties.
• Prefer prior experience in zoo commissary operations animal diet preparation or food service management.
• Working knowledge of safe food handling practices including proper storage rotation and sanitation procedures for perishable and nonperishable food items.
• Proven skill in accurately following detailed instructions recipes or diet sheets to measure portion and label food products.
• Strong organizational skills to track inventory monitor stock levels and maintain accurate written and digital records.

Position/Physical Requirements

• Typical work schedule is 7AM 4PM or 8AM 5PM 5 days/week. Must be able to work weekends/holidays.
• Must be able to lift up to 50 pounds walking and standing for extended periods and maintaining the ability to observe animals and exhibits for safety as well as responding to auditory cues such as animal sounds radio communications and emergency alerts.
• Must be able to advise and provide input to management regarding strategic plans development of policies and procedures andNutrition section organizational issues.
• Must be able to train and supervise personnel and resolve disciplinary issues.
• Must be able to establish and maintain effective working relationships.
• Must be able to communicate effectively in oral and written form and maintain detailed accurate records and files.
• Working knowledge of animal nutrition to include diet preparation diet formulation and/or diet analysis.
• Must have demonstrated organizational skills in order to effectively manage a wide variety of perishable food items.
• Must be able to conduct all commissary operations in a manner that meets or exceeds AZA and USDA requirements and providing recommendations for complying with relevant regulations.
• Must be able to engage with the public and the media to promote the scientific and educational aspects of the North Carolina Zoos Mission.
• Must be able to participate in the Zoos Occupational Health Program for vaccines and testing.
• Must be able to pass a pre-employment work screen.
• This position is designated as Essential/Mandatory Staff and requires availability during adverse weather conditions and zoo emergencies.
• Must have or be able to obtain and maintain a valid NC drivers license within 90 days of hire.
• Must be able to work a rotating schedule that involves working weekends holidays and after regular work shifts.

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

This position is located at:

4401 Zoo Parkway

Asheboro NC 27205

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development diploma

AND

one year of experience in the preparation and serving of food in large quantities in a commercial or institutional kitchen;

OR

education and/or experience directly related to the job and consistent with accepted practices or the trade equivalent to two years of experience in a commercial and/or institutional kitchen.

Division Description

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina literally from A to Z. The Arts to the Zoo and so much else parks aquariums historic sites archaeology African American Heritage Commission science and history museums the state Symphony Library and Archives historic preservation land and water stewardship and more. These places and the ideas they represent create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Departments vision is to be the leader in using the states natural and cultural resources to build the social cultural educational and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our states diverse population culture and history. We encourage you to apply to become a part of our team. Check out this amazing video about our Department.

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Supplemental and Contact Information

TheNorth Carolina Zooexists for the enjoyment education and inspiration of all of North Carolinas citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the worlds wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays conserves and protects representative examples of natural beauty plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.
Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our states diverse population culture and history by expanding engagement with diverse individuals and communities.

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge skills and abilities without regard to race religion color national origin sex pregnancy gender identity or expression sexual orientation age (40 or older) disability National Guard or veteran status genetic information political affiliation or political influence.

We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women establish paid parental leave for birth adoption and foster care and implement fair chance policies. Join a team that welcomes values respects and supports all members of our work community.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• Due to the volume of applications received we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59:59 PM on the night prior to the closing date.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Veterans and National Guard Preference

Applicants seeking Veterans Preference must attach a DD Form 214 Certificate of Release or Discharge from Active Duty along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment DNCR will ensure that persons with disabilities or known limitations covered by the PWFA are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION

N.C. Department of Natural and Cultural Resources

Division of the North Carolina Zoo

4401 Zoo Parkway

Asheboro NC 27205

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Kimberly West

Email: