Assistant Director

Position Title

Assistant Program Director

Department

SONYC

Site/Location

Urban Institute of Mathematics

Salary Range

$45000

Reports To

Program Director

MISSION STATEMENT

East Side House cares for the individuals families and communities we serve by expanding opportunities for them to live more fulfilling lives through education career development and supportive services.

JOB DESCRIPTION

Summary/ Objective

East Side House (ESH) is a trusted community resource serving the Bronx and Northern Manhattan. We believe that education is key to creating economic and civic opportunities for individuals their families and their communities.

ESHs SONYC Programs align with this mission by offering high-quality year-round services within NYCHA community centers and school-based sites. These programs provide educational recreational cultural and workforce readiness activities for youth adults and families.

Reporting to the Program Director the Assistant Director plays a key role in the successful operation and implementation of program services. Working closely with the Program Director this position ensures that each site is inclusive welcoming and responsive to the communitys needs. The Assistant Director supports daily operations staff supervision community engagement and the delivery of age-appropriate enrichment activities that promote academic success leadership and social-emotional development.

Essential Functions and Responsibilities

Under the supervision of the Program Director the Assistant Program Director will be responsible for but not limited to the following:

• Support the Program Director in the day-to-day oversight and coordination of all program operations ensuring smooth delivery of services across youth adult and intergenerational components.
• Serve as the on-site lead during program hours ensuring safety structure and engagement in alignment with ESH and DYCD standards.
• Assist with planning scheduling and supervising daily program activities and events
• Monitor activity flow to ensure age-appropriate culturally responsive and community-centered programming.
• Ensure program spaces are clean welcoming and fully set up for scheduled activities promptly address facility needs or escalate to the Program Director.
• Supervise Group Leaders Activity Specialists and interns to ensure consistent delivery of high-quality programming.
• Provide daily coaching feedback and support to frontline staff serving as the primary point of contact for staffing needs and issues.
• Assist in staff onboarding and orientation; model professional behavior and support ESH culture and expectations.
• Facilitate team huddles debriefs and staff check-ins in collaboration with the Program Director.
• Lead staff scheduling and ensure appropriate coverage for all sessions and activities.
• Foster a positive and inclusive environment where participants and families feel welcomed supported and heard.
• Support outreach and recruitment efforts to maintain enrollment goals and community involvement.
• Actively engage participants during program hours and provide support as needed for behavior management or conflict resolution.
• Assist with family engagement initiatives community events and advisory board/youth council coordination.
• Ensure timely and accurate documentation of attendance incident reports activity logs and other required records.
• Support internal monitoring of DYCD Connect CACFP logs and daily compliance checklists.
• Communicate clearly with families staff and community partners as needed and respond to inquiries in a timely manner.
• Collaborate with ESH departments including HR Finance IT and Facilities to support operational needs.
• Support the preparation of calendars flyers and other program materials in collaboration with the Program Director.
• Serve as acting lead when the Program Director is off-site or unavailable.
• Support the coordination of quarterly beautification projects and agency-wide initiatives.
• Participate in agency trainings team meetings and strategic planning efforts.
• Perform other duties as assigned by the Program Director or Senior Director.

Other Duties

Please note that this job description is not intended to be a comprehensive listing of all activities duties or responsibilities required of the employee in this role. Duties obligations and activities are subject to change at any time with or without notice.

Qualifications

To perform this position successfully the Assistant Program Director must demonstrate strong leadership adaptability and a commitment to youth and community development. Candidates should meet the following qualifications:

Education / Experience

• Associates degree required; equivalent of 1 years of experience in youth services or community programming accepted.

• Familiarity with Bronx communities local stakeholders and available resources.

• Experience in designing planning and implementing structured outcome-based programming.

• High proficiency in administrative tasks including documentation scheduling and data entry.

• Ability to manage multiple tasks meet deadlines and perform effectively under pressure.

• Knowledge of the NYC public education system and best practices in positive youth development.

• Strong written and verbal communication skills; highly organized and detail-oriented.

• Bilingual (Spanish/English) preferred but not required.

• Familiarity with DYCD regulations and experience using DYCD Connect or similar data systems strongly preferred.

Competencies

1. Leadership Support: Effectively supports program operations and staff supervision.

2. Youth-Centered Approach: Prioritizes the needs voices and growth of youth participants.

3. Community Engagement: Builds strong relationships with families and local stakeholders.

4. Problem Solving: Responds to challenges with flexibility and sound judgement.

5. Time Management: Balances multiple tasks and meets deadlines consistently.

6. Team Collaboration: Works cooperatively with staff and supports aa positive team culture.

7. Clear Communication: Communicates professionally with youth families and partners.

8. Administrative Accuracy: Maintains detailed timely and organized records.

9. Cultural Responsiveness: Respects and values diverse backgrounds and experiences.

10. Tech Proficiency: Uses DYCD Connect and Microsoft Office effectively.

Clearance

Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Required Clearances

1. Clearance by the Department of Health (DOH)

2. Clearance by the Department of Education (DOE)

3. Clearance from the New York State Child Abuse Registry

4. Physical with TB screen

5. Must obtain NYC Dept. of Health fingerprint clearance and State Central Registry (SCR) clearance ($25 fee)

Required Trainings

1. Mandated Reporter 2 hours -

2. Health & Safety Training 5 hours -

Supervisory Responsibility

This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department.

Physical Demands

This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Schedule
The typical work schedule for this position includes the following:

• SONYC Programs: Monday through Friday 10AM to 6PM aligned with school-based programming needs.

EEO Statement

East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.