As a Service Delivery Coordinator you will:
Health Safety & Environment:
Protect the health and safety of personnel and the environment by conducting all activities in line with Baker Hughes non-negotiables applicable processes and cultural pillars.
Contract & Quote Management:
Ensure assigned contracts/quotes are fully understood and capitalized upon.
Job Coordination:
Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
Scheduling & Dispatching:
Responsible for scheduling and dispatching resources in line with job requirements.
Client Relationship Management:
Act as the primary contact for the client during job preparation execution and close-out. Manage the relationship to ensure business success for Baker Hughes.
Risk & Escalation Management:
Be familiar with the clients process for Management of Change (MOC) and escalation. Ensure proper processes are followed when there is a risk of not achieving client objectives (e.g. requests to operate outside product specifications or execute work not aligned with Baker Hughes SOP). Promptly escalate issues that can impact service delivery.
Financial Accountability:
Ensure invoices align with contract/quote prevent revenue leakage and support timely cash collection.
Work in a way that works for you
- We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:
- Starting early / finishing early
- Starting late / finishing late
- Flexibility within the day or week to get the job done
- Working with us
- Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
- Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
You will be eligible to participate in Company-sponsored benefit programs including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections base salary level and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package which can be found here and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
Required Experience:
Manager
As a Service Delivery Coordinator you will:Health Safety & Environment:Protect the health and safety of personnel and the environment by conducting all activities in line with Baker Hughes non-negotiables applicable processes and cultural pillars.Contract & Quote Management:Ensure assigned contracts...
As a Service Delivery Coordinator you will:
Health Safety & Environment:
Protect the health and safety of personnel and the environment by conducting all activities in line with Baker Hughes non-negotiables applicable processes and cultural pillars.
Contract & Quote Management:
Ensure assigned contracts/quotes are fully understood and capitalized upon.
Job Coordination:
Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries.
Scheduling & Dispatching:
Responsible for scheduling and dispatching resources in line with job requirements.
Client Relationship Management:
Act as the primary contact for the client during job preparation execution and close-out. Manage the relationship to ensure business success for Baker Hughes.
Risk & Escalation Management:
Be familiar with the clients process for Management of Change (MOC) and escalation. Ensure proper processes are followed when there is a risk of not achieving client objectives (e.g. requests to operate outside product specifications or execute work not aligned with Baker Hughes SOP). Promptly escalate issues that can impact service delivery.
Financial Accountability:
Ensure invoices align with contract/quote prevent revenue leakage and support timely cash collection.
Work in a way that works for you
- We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:
- Starting early / finishing early
- Starting late / finishing late
- Flexibility within the day or week to get the job done
- Working with us
- Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
- Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
You will be eligible to participate in Company-sponsored benefit programs including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections base salary level and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package which can be found here and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
Required Experience:
Manager
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