CASE MANAGER Clemson, SC
Share
Job Location:
Greenville, NC - USA
Hourly Salary:
$ 20 - 23
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
The objective of the Case Manager position is to ease clients transition to life in the US and
assist them along the path to self-sufficiency. The Case Manager will provide extensive
case management to newly arriving refugees receiving Program of Initial Resettlement
Services. Case Manager will link clients to available resources to meet immediate and long-term
needs; administer limited financial assistance for eligible clients within the first 90 day
period. Bilingual in an applicable language is preferred.
Essential Functions
1. Manages refugee cases ensuring timely delivery of services and fulfillment of
requirements outlined in the Cooperative Agreement with Department of State/Bureau of
Population Refugees and Migration and as required by LSC standards and procedures.
2. Take leadership to ensure provision of professional confidential culturally- and socio-
economically-sensitive case management services to clients. These services can include
transportation and bus orientation to interviews liaison with interpreters cultural
orientation and addressing other employment barriers such as health care childcare
ESL and other.
3. Coordinate and provide airport reception for refugees through the Reception and
Placement Program.
4. Develop and document a budget for each case with expenditures and dates.
5. Assist is securing housing for refugees and ensure that housing is fully furnished.
6. Assist clients in applying for social services benefits.
7. Take leadership in documentation and reporting in accordance with contractual
requirements and HIPAA guidelines.
8. Prioritize tasks to ensure timely delivery of core services and timely reporting.
9. Follow all Lutheran Services Carolinas policies and procedures.
10. Build and maintain effective working relationships with clients colleagues co-sponsors
and volunteers local agencies and organizations and funders.
11. Transportation of client(s) in personal vehicle may be required.
12. Other duties as assigned by supervisor.
Qualifications
Education: Bachelors degree or two years equivalent education and experience in human
services field
Experience: Bilingual in an applicable language preferred; Cross Cultural experience;
experience working with population served.
Specific skills/abilities: Proficient reading writing and speaking skills in the English language.
Ability to navigate computer and Microsoft Office (Word Excel Power Point). Awareness and
sensitivity to the service populations cultural and socio-economic characteristics is required.
Problem solving skills. Sensitivity to cultural and socioeconomic differences. Willingness to
comply with extensive and rigorous documentation demands. Compassion. Discretion.
Flexibility. Attention to detail. Insight into human behavior and motivations. Ability to calmly
balance competing demands.
Specialized knowledge licenses etc: Valid NC or SC drivers license; Minimum age 21 years.
Working Conditions/Physical Requirements: (Please list work conditions for physical or other
important issues which relate to the job; the conditions listed should be representative of those
that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions).
1. Ability to travel to home visits and other service agencies to serve the client.
2. Documentation demands are both rigorous and extensive.
3. Transportation of client(s) in personal vehicle may be required.
4. Moving household furniture (ie. Couch bed dresser etc) may be required when setting
up home for arrivals.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
