Content Manager

About Tekmetric

Tekmetric is the all-in-one cloud-based platform helping auto repair shops run smarter grow faster and serve customers better.

Built by a shop owner and shaped by the needs of the industry Tekmetric brings together innovation real-world experience and a thriving community to help shops thrive - not just running a shop to securing payments to engaging customers our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service earning trust and growing sustainably.

Officially founded in Houston in 2017 Tekmetric has grown from a single shops vision to the industrys leading solution - all by staying true to our values of transparency integrity innovation and a service-first mindset.

But were not just building software. Were building a movement. Were empowering repair shops to rise above the daily grind create meaningful connections with their customers and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric were building a culture where winning matters - not for ego but because when our customers win we win together.

We move fast stay curious and take full ownership of our results no excuses no finger-pointing. If you thrive in ambiguity take initiative and view honest feedback as fuel for growth youll feel right at home here.

Were direct but respectful ambitious yet grounded and collaborative at every level. Everyone leads through impact and is encouraged to speak up share ideas and challenge assumptions (even your managers). This is a place for builders not bystanders.

Success here takes focus follow-through and a willingness to roll up your sleeves but if youre driven by meaningful work and real results its deeply rewarding. Youll join a team that cares about the work supports one another and takes smart risks to achieve bold goals. Be yourself stay mission-focused and youll thrive. If that energizes you we cant wait to meet you.

Where We Work: At Tekmetric great work can happen anywhere but great teams are built through intentional connection. Our hybrid model means no role is fully remote offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported.

What Youll Do

As our Content Manager (Strategy & Storytelling) youll own content end-to-end: strategy voice editorial systems and hands-on creation. This is a high-impact role for someone who can turn expertise into content people actually wantbuilt for a non-desk real-world audience that values usefulness clarity and credibility over B2B fluff.

Youll also be the person who takes Tekmetric from content by committee to a distinct consistent brand-right voice while partnering closely with our SEO/website owner to grow share of search and share of answer in AI/LLMs as the discovery landscape shifts.

In this role you will:

• Own Tekmetrics content strategy (and actually execute it). Build an editorial roadmap that ladders to business priorities (category leadership awareness/share of voice and organic discovery) then ship content consistently without an in-house content team behind you.
• Build a content operating system that reduces content by committee. Create clear intake briefing processes lightweight approvals editorial standards and a repeatable workflow that helps SMEs contribute without slowing everything down.
• Develop and protect a cohesive Tekmetric voice. Create (and enforce) voice/tone and writing guidelines while being the quality bar across content touchpoints.
• Create content for a non-traditional B2B audience. Produce practical snackable high-utility formats that meet auto repair shop operators where they are (think: short articles checklists scripts swipeable guides how-to playbooks that are genuinely quick toolkits customer-facing templates short-form video concepts and punchy email/social copyvs. long white papers).
• Drive share of search and share of answer. Partner closely with the SEO/website owner to:
  • identify the questions shop owners/advisors/technicians actually ask
  • build content that answers them better than anyone
  • structure and refresh content so it performs in both traditional search and AI-assisted discovery
• Use AI as a leverage layer (not a substitute for taste): apply a synthesize structure polish workflow to turn messy raw inputs (SME interviews call notes transcripts event debriefs product docs customer stories competitive research) into clear briefs outlines and content toolkits while ensuring every final narrative headline and POV is driven by human editorial judgment brand voice and audience truth.
• Support share of voice through smart POV story packaging. Work with Brand/PR to translate key narratives into content that increases visibility and talkability helping Tekmetric earn mindshare in the market.
• Source and craft SME speaker submissions for events/trade shows. Identify strong internal SMEs interview them draft session titles/abstracts manage submission calendars and package speakers in a way that gets accepted.
• Turn customer outcomes into content people trust. Partner with Customer Advocacy to translate stories into assets (case studies quotes what changed narratives talk tracks and content that helps shops see themselves in the story).
• Make distribution real (not an afterthought). Collaborate with Social Design to plan distribution up front and repurpose content into channel-native formats (social series email snippets event talk tracks landing page modules).
• Measure what matters and iterate fast. Define success metrics with your partners (organic visibility engagement rankings content-assisted pipeline signals where available share of voice inputs) then run a steady improvement loop.

What Youll Bring

• 5 years of experience in content marketing editorial content strategy or brand storytelling (in-house or agency) with a track record of shipping content consistently
• A portfolio of work that shows: clear writing strong editorial judgment audience empathy and multi-format thinking (web social email scripts toolkits etc.)
• Proven ability to interview SMEs and convert expertise into content that sounds human and credible (not marketing-ish)
• Experience building (or rebuilding) content systems: editorial calendar briefs templates approvals and voice/tone guidelines
• Strong collaboration skills and comfort driving work cross-functionally
• Working knowledge of SEO/GEO fundamentals and content optimization; you can partner deeply with an SEO owner and understand what good looks like
• High craft standards speed and resilience in a fast-moving environment

Nice to have

• Experience marketing to field-based non-desk or trade audiences (or anything adjacent to the skilled trades / local service economy)
• Experience with event speaker submissions thought leadership packaging or PR-adjacent content
• Familiarity with how AI search is changing discoveryand curiosity to test how content earns visibility and trust in that environment

Why Youll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off because we know you do your best work when youre well-rested.
• Support for every stage of lifewith paid maternity parental bonding and medical leave for you or your loved ones.
• Comprehensive health benefits including Medical Dental Vision and Prescription coverage. For employee only we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness mental health or almost anything that helps you feel your best.
• After one year of employment enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - were invested in your development.

Most importantly we have a stellar team of coworkers a really cool office and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard working individuals regardless of gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression or veteran status. We know that when our employees feel appreciated and included they can be more creative innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.