Implementation Consultant POS

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environment at customer site or remotely.
To understand the customers need and operation workflow; then to install setup and configure the solution at the customer site.
POS implementation includes: understanding users requirement / installing and setup of equipment such as the servers workstations printers and other relevant devices / system configuration / restaurant menu items configuration / site survey and testing for the system equipment / user training / on-site system testing / simple documentation / moving hardware equipment on-site / go-live standby support / after go-live support / etc.
Connecting and testing network cable connection for multiple hardware devices is required.
Ensure the solution meets specifications and functions per customer specific operational work flow.
Report the additional functional request from customers to our internal Product and Development team.
Answer operational and application questions and consult the customer.
After go-live provide technical support to the customer when necessary.
Work coordination with various internal technical teams such as Product Team / Support Team / Development Team etc.

Qualifications :

Degree from an accredited college or university in a technical hospitality or business field
2-5 years of overall experience in relevant roles to handle IT Projects and User Training.
Professional skill in Windows environment for enterprise level projects
Proficiency in Microsoft suite of products in particular Outlook Excel Word Project PowerPoint
Previous job experience with other F&B POS system or Hotel IT project.

Requirements:

Fast learner to pick up the Companys various IT solution; and able to handle system installation.
Ability to communicate effectively and build rapport with team members and clients.
Adhere to company standards policy and procedure.
Willing to work overtime weekend and holidays as requested.
Willing to work with a wide variety of cultures.
Willing to be contactable on an on-call basis after-hours by mobile phone.
Willing to travel locally and overseas for projects sites in difference location.

Remote Work :

Employment Type :

Full-time

Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environment at customer site or remotely.To understand the customers need and operation workflow; then to install setup and configure the solution at the customer site.POS implemen...

Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environment at customer site or remotely.
To understand the customers need and operation workflow; then to install setup and configure the solution at the customer site.
POS implementation includes: understanding users requirement / installing and setup of equipment such as the servers workstations printers and other relevant devices / system configuration / restaurant menu items configuration / site survey and testing for the system equipment / user training / on-site system testing / simple documentation / moving hardware equipment on-site / go-live standby support / after go-live support / etc.
Connecting and testing network cable connection for multiple hardware devices is required.
Ensure the solution meets specifications and functions per customer specific operational work flow.
Report the additional functional request from customers to our internal Product and Development team.
Answer operational and application questions and consult the customer.
After go-live provide technical support to the customer when necessary.
Work coordination with various internal technical teams such as Product Team / Support Team / Development Team etc.

Qualifications :

Degree from an accredited college or university in a technical hospitality or business field
2-5 years of overall experience in relevant roles to handle IT Projects and User Training.
Professional skill in Windows environment for enterprise level projects
Proficiency in Microsoft suite of products in particular Outlook Excel Word Project PowerPoint
Previous job experience with other F&B POS system or Hotel IT project.

Requirements:

Fast learner to pick up the Companys various IT solution; and able to handle system installation.
Ability to communicate effectively and build rapport with team members and clients.
Adhere to company standards policy and procedure.
Willing to work overtime weekend and holidays as requested.
Willing to work with a wide variety of cultures.
Willing to be contactable on an on-call basis after-hours by mobile phone.
Willing to travel locally and overseas for projects sites in difference location.

Remote Work :

Employment Type :

Full-time

Key Skills

Children Activity
Internet Marketing
Land Survey
Accountancy
Gynecology
Fashion Merchandising

Apply Now

About Company

Shiji Group

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 19 ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click