Sr. Manager Learning & Development

Job Description

Job Summary

Leads the Training & Development function managing a team that includes subordinate managers and individual contributors. Responsible for creating and executing a learning strategy aligned with Acrisures objectives ensuring scalable high-quality training programs that improve performance compliance and client service. Provides strong leadership sets clear goals and partners with stakeholders to build organizational capability.

Key Responsibilities

• Oversee design and delivery of onboarding role-based compliance and leadership training.
• Implement blended learning solutions (virtual in-person eLearning microlearning).
• Manage internal learning systems (content libraries and reporting)
• Ensure compliance with regulatory training requirements and maintain audit-ready documentation.
• Define success metrics and use data to measure impact and improve programs.
• Manage L&D budget and vendor relationships.
• Assist and train individuals and teams on workflows epic standards Indio and CSR24.
• Utilize reports to audit performance of team members to ensure they are following proper procedures
• Gap training for individuals who are moving into a new role especially Associate account managersto Account managerswhere there will be knowledge gaps

Required Qualifications

• Bachelors degree in HR Education Organizational Development or related field.
• 810 years in Learning & Development including 35 years managing managers.
• Experience building enterprise training programs and scalable learning operations.
• Proficiency with LMS platforms and instructional design methodologies.
• Strong stakeholder management and communication skills.

Preferred Qualifications

• Experience in insurance or financial services.
• Familiarity with EPIC or similar systems.

Core Competencies

• Strategic Thinking & Business Acumen
• People Leadership
• Operational Excellence
• Stakeholder Partnership
• Change & Communication
• Data-Driven Decision-Making

Reporting Structure

• Reports to: VP of Ops
• Direct reports: individual contributors

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.