Human Resources Associate

Position Overview

Our client a higher education institution is seeking an experienced Human Resources Associate II in Baltimore MD to serve as the face of their HR department. This critical role combines front-office reception with comprehensive HR support requiring a professional who can balance excellent customer service with discretion multitasking abilities and solid HR knowledge.

Compensation: $24.00/hour (Depending on Experience)
Schedule: Monday Friday 40 hours Full-time 100% on-site in Baltimore MD (Availability to start ASAP)

Why This Role Matters

As the first point of contact for the HR office youll be the gatekeeper who ensures smooth operations for the entire department. Your ability to handle confidential matters professionally understand HR terminology and multitask effectively will be crucial to supporting both employees and HR leadership.

Key Responsibilities

Front Office & Administrative Support:

• Serve as the primary receptionist for the HR office greeting visitors answering phones and managing mail
• Act as first point of contact for employee inquiries directing matters appropriately
• Prepare correspondence reports and maintain organized filing systems
• Assist employees in completing HR forms and transactions

HR Operations Support:

• Support day-to-day HR functions including recruitment benefits administration and employee relations
• Assist HR Managers in responding to routine and complex HR inquiries
• Maintain employee files with proper documentation and ensure policy compliance
• Coordinate HR activities such as new employee orientation benefits fairs meetings and special events

Data & Reporting:

• Gather and consolidate data for benchmark reports following established guidelines
• Assist in preparation of HR reports and presentations
• Maintain accuracy and attention to detail in all documentation

Confidentiality & Compliance:

• Handle sensitive and confidential information with complete discretion
• Ensure compliance with HR policies procedures and processes
• Support enforcement of human resource policies across the organization

Required Qualifications

Education:

• High school diploma or GED required
• Bachelors degree preferred (may qualify for title/compensation adjustment)

Experience:

• Minimum 4 years of professional experience
• At least 3 years of experience applying HR policies and procedures
• Higher education environment experience is a plus

Essential Skills & Competencies

• Proficiency with Microsoft Office Suite (Excel Word Outlook PowerPoint)
• Working knowledge of general HR programs and systems

• Excellent customer service and presentation abilities
• Strong organizational and problem-solving skills
• Exceptional interpersonal oral and written communication
• Ability to prioritize and balance multiple tasks simultaneously
• Mature judgment and total discretion with confidential information

• Meticulous attention to detail with commitment to accuracy
• Flexibility and adaptability to changing priorities
• Team-oriented mindset with ability to work collaboratively
• Reliable and dependable with excellent attendance
• Professional demeanor appropriate for front-facing role

What Makes a Great Candidate

The ideal candidate is a mature experienced HR professional who:

• Understands HR terminology and can navigate various HR functions confidently
• Thrives in a fast-paced environment where theyre pulled in multiple directions
• Maintains composure and professionalism when handling sensitive matters
• Takes pride in being the welcoming face of the department
• Is committed to reliable attendance (this role is disruptive to operations when vacant)
• Sees this as an opportunity to grow within HR with interest in generalist or specialist tracks

Growth Opportunities

This position offers clear pathways for professional development including:

• Training to become an HR Generalist
• Specialization in recruitment benefits employee relations or other HR functions
• Increased responsibility commensurate with performance and skill development

About the Organization

Our client is a higher education institution committed to supporting their employees students and community in a positive and productive manner. The HR team plays a vital role in this mission and this position is central to their success.

To Apply: Please submit your resume. Qualified candidates will be contacted for an initial screening. If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process please contact Human Resources at

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Required Experience:

IC