IT Help Desk Technician (65459)

Tallahassee, FL - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Centurion is proud to be the provider of comprehensive healthcare services to Department of Corrections.

We are currently seeking a full-timeTechnical Support Specialist 1to join our IT Team located inTallahassee Florida.

This full-time position offers an hourly rate of $23

WeekdayShifts (MondayFriday)

7:00 AM 4:00 PM

9:00 AM 6:00 PM

3:00 PM Midnight

Weekend Shift Block

Saturday Sunday Monday:10:00 AM 10:00 PM

Tuesday:9:00 AM 2:00 PM

TheTechnical Support Specialist Iposition will be based out of Tallahassee FL and will be the first level of technical support provided to our end users. Support tickets will be received by both phone and email. Responsibilities include but not limited to; troubleshooting and resolving computer printer software and network related issues. Basic technical knowledge and troubleshooting skills are required.

Qualifications

Associates in Information Technology preferrednot required
1-2 years providing IT support to end users
Understanding of networking services such as DNS DHCP and ability to troubleshoot basic connectivity problems
Experience with administration of Active Directory implementing and troubleshooting Group Policy and AD topologies
Experience with administration of Office 365 and Office product suite
General knowledge of electronics PC architecture and operating systems
Experience with current Windows OS
Demonstrated expertise in Remote Desktop Management PC troubleshooting configuration and maintenance and printer troubleshooting.
Working knowledge of a range of diagnostic utilities including application error and system event logs review to include ping traceroute ipconfig and PsExec
Understanding of VoIP technologies administration and troubleshooting
Currently hold or be willing and able to obtain the following certifications within designated timeframe after onboarding:
- ITIL Foundation
- CompTIA A
- CompTIA Net
Excellent communication skills both written and verbal
Resourceful and able to take initiative in a dynamic environment

We offer excellent compensation and comprehensive benefits for our full-time team members including:

Health dental vision disability and life insurance
401(k) with company match
Generous paid time off
Paid holidays
Flexible Spending Account
Continuing Education benefits
Much more...

Required Experience:

DescriptionCenturion is proud to be the provider of comprehensive healthcare services to Department of Corrections.We are currently seeking a full-timeTechnical Support Specialist 1to join our IT Team located inTallahassee Florida.This full-time position offers an hourly rate of $23WeekdayShifts (Mo...