Office Assistant I, Center for Medical Genomics
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Job Location:
Newark, DE - USA
Monthly Salary:
$ 17 - 25
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Details
ChristianaCare is hiring a Medical Office Assistant for the Center for Medical Genomics at the Helen F. Graham Center in Newark DE.
As an office assistant you are the first touch point of contact when the patient arrives for their appointment. The ideal candidate will have prior medical office experience and excellent customer service skills.
Work Schedule:
Monday-Thursday 8:00am- 4:30pm
Fridays 7:30am - 4:00pm
Job duties & responsibilities:
Schedules appointments with awareness of insurance provider and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Maintains confidentiality of workplace & patient information
Collects payments according to insurance requirements
Verify insurance coverage & coordinates referrals
Performs day-end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relays accurate messages
Puts messages into provider(s) and respond to messages from provider(s)
Communicate with provider and staff through EMR
Communicate with internal and external departments
Keeps patients up to date on issues until resolution can be accomplished
Facilitates testing labs appointments etc for patients
Prepares medical records to include scanning and indexing tests reports etc into patient charts as needed
Responsible for researching issues and responding to the patient in a timely and professional manner
Assists with copying faxing and general administrative support
Performs assigned work safely adhering to established departmental safety rules and practices; reports to supervisor in a timely manner any unsafe activities conditions hazards or safety violations that may cause injury to oneself other employees patients and visitors.
Performs other related duties as required.
Education Requirements:
High School Graduate or Equivalent
Experience in a medical office setting preferred.
An equivalent combination of education and experience may be substituted.
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Hourly Pay Range: $17.32 - $25.12This pay rate/range represents ChristianaCares good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills relevant experience and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.
Post End Date
Jan 14 2026EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:
Junior IC
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
