Account Manager

Who We Are

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Formerra leads in the market with the following key capabilities:

• Problem-solving mindset based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare consumer industrial and mobility
• Expansive material portfolio including engineering thermoplastics and traditional polymers across leading material brands
• Integrated long-standing relationships with leading global suppliers
• Unparalleled and highly specialized technical processing and design support
• Regulatory-compliant material support and expertise

Position Overview

The Senior Account Manager is a key role reporting directly to the Regional Director responsible for driving business development and growth across Europe. This position involves managing critical accounts developing and executing sales strategies and fostering strong relationships with clients and partners. The Senior Account Manager will work closely with the European team to achieve sales targets identify new business opportunities conduct market analysis and implement strategies to expand market share.

In this role you will engage with clients to understand their needs and provide tailored solutions ensuring high levels of customer satisfaction and retention. Additionally you will prepare regular sales reports and forecasts negotiate contracts and provide mentoring and support to junior account managers. The ideal candidate will have a strong background in account management or sales with excellent communication negotiation and relationship-building skills and proficiency in tools such as Salesforce Tableau and SAP.

Essential Duties and Responsibilities:

• Proactively manage and nurture relationships with many of the top accounts in Ireland ensuring high levels of customer satisfaction and retention.
  Develop and implement innovative sales strategies to achieve revenue targets and expand market share continuously refining approaches based on market feedback and performance metrics.
  Conduct comprehensive market research and analysis to identify new business opportunities staying informed about industry trends competitor activities and emerging market demands to inform strategic decisions.
  Engage deeply with clients to understand their unique needs and provide tailored solutions that align with their business objectives acting as a trusted advisor by offering insights and recommendations.
  Work closely with the Regional Director and the European team to ensure alignment of sales efforts with regional goals and strategies fostering a collaborative environment to drive collective success.
  Prepare detailed and insightful sales reports and forecasts providing actionable insights and recommendations to the Regional Director utilizing data to inform strategic decisions and optimize sales performance.
  Skillfully negotiate contracts and agreements with clients ensuring favorable terms and conditions for the company while maintaining a balance between client satisfaction and company profitability.
  Ensure that all sales activities comply with relevant legislation and company policies staying updated on regulatory changes and implementing necessary adjustments to maintain compliance.
  Build and maintain strong relationships with suppliers partners and other stakeholders to support business growth leveraging these relationships to enhance the companys market position.
  Monitor and evaluate the performance of accounts implementing corrective actions as needed to achieve targets using performance data to drive improvements and optimize account management strategies.
  Gather and analyze customer feedback to continuously improve products services and overall customer experience implementing changes based on feedback to enhance client satisfaction and loyalty.

Qualifications:

• Education Requirements:
  • Degree/MSC/MBA
  • Degree/MSC in Polymer science engineering or similar
• Experience Requirements:
  • 10 years in a similar industry (polymer /chemicals industry)
  • Key account management business development large account management budgeting and forecasting for the regional director

Work Environment:

• Physical & Social Setting:
  • Remote: Employees work from home or other locations using digital communication tools. There will be a workstation available at head office in Greenogue Rathcoole.
• Work Conditions:
  • Travel Requirements: Frequent travel around Ireland to support top accounts and developing new business at new accounts about 60% of time.

Skills and Competencies:

• Customer Focus Dedicated to meeting customer expectations and requirements.
• Results Driven Holds self and others accountable for achieving performance objectives.
• Relationship Management internal and external.
• Strong collaboration and influence skills.
• Innovation Demonstrates creative thinking fosters an environment that encourages out-of-box thinking and openness to new ideas.
• Business Acumen understands business fundamentals.
• Analytical & Problem Solver Analyzes situations and makes informed decisions with courage and conviction.
• Strong Communication Skills written verbal active listening influence etc.
• Proficient in English written & spoken.

Disclaimers:

• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
• It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time for any reason with or without cause or notice. At the same time employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race color religion sex sexual orientation gender identity national origin protected veteran status disability age pregnancy genetic information creed citizenship status marital status or any other consideration prohibited by law or contract.
• NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board please be wary. We will never request sensitive personal informationsuch as your Social Security number birth date or banking detailsvia email. If you are uncertain about the legitimacy of a job posting or communication please contact us directly at.