Accounts Receivable Specialist

Richmond, VA - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Fahrenheit Advisors has been retained by our Industrial Recycling client Gillies Creek to assist in the search and selection of an Accounts Receivable Specialist based in North Richmond Virginia.

Purpose

To ensure timely and accurate collection of customer payments maintain healthy cash flow and minimize outstanding receivables through proactive communication follow-up and reporting.

Core Responsibilities

Accounts Receivable Management

Review and monitor the Aged Receivables Report weekly from Sage.
Contact all customers with balances over 90 days past due via phone and email unless directed otherwise by management.
Prioritize collection efforts based on invoice aging and balance size (see Prioritization Process below).
Record all customer interactions and payment commitments in the designated A/R tracker or within Sage.
Post and apply customer payments accurately to corresponding invoices.
Forward any credit memos adjustments or deposit confirmations to the accounting team for reconciliation.

Invoice Processing & Customer Accounts

Export/Import Mastec invoices weekly (Monday through Sunday range).
Receive EFT/ACH deposits checks and credit card payments ensuring proper documentation of deposit ticket IDs dates and amounts.
Set up new customer accounts only after approved credit applications.
Maintain up-to-date and accurate customer contact information in Sage and ScaleIt.

Reporting Requirements

Submit a Weekly A/R Report every Friday summarizing: Total amount collected - outstanding balances by aging category - Notes on high-risk or unresponsive accounts - Escalations or customer disputes
Maintain clear updated records of all contact attempts commitments and follow-ups.
The Customer Contact Follow-Up Spreadsheet may also be submitted weekly or upon request as part of her reporting documentation.

Collaboration & Accountability

Work collaboratively with the sales and operations teams to ensure clear communication with customers.
Maintain professionalism in all communications and act as the primary point of contact for payment-related matters.
Proactively identify any recurring collection issues or discrepancies and present potential solutions to management.

Performance Indicators

Reduction in overall 90 day receivables balance
Timeliness of customer follow-up and adherence to 2-day policy
Accuracy of posting and reconciliation
Completeness of weekly reporting and maintenance of follow-up spreadsheet

Required Experience:

Fahrenheit Advisors has been retained by our Industrial Recycling client Gillies Creek to assist in the search and selection of an Accounts Receivable Specialist based in North Richmond Virginia.PurposeTo ensure timely and accurate collection of customer payments maintain healthy cash flow and minim...