Home ComfortInstallation to Re-Sale Customer Technical Support Associate

Budapest - Hungary

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Your tasks:

Home Comfort department related technical tasks of the HVAC (heating ventillation AirConditioning) industry
Take hotline calls from professionals (e.g. installers service partners) and end-customers with technical questions
Support the 1st level support by being onsite in case of complex technical issues (e.g. commissioning maintenance repair) for HU
Support the 1st level support in case of complex technical issues for HU and GR via phone or email
Maintain all relevant information in the corresponding systems like eAcademy CRM SAP TIS to ensure that the customer issue is documented properly.
Maintenance of the eAcademy (editing shaping of the structure of the overall content creation of electronic education updating of notices according to target groups translation updating of the calendar taking care of the content...)
Deliver deep technical knowledge and expertise and help to solve the customers problems via phone or email.
Execute acceptance scheduling assignment and follow up of customer orders for after sales services for HU and GR
Handling complaints
Support overall back-office services administration and/ or assistance in defined area within after sales
Supporting the production of digital training/content in close collaboration with trainers and other stakeholders as well as promoting these trainings and our extended warranty contracts
Presentation of the easyscan MobTIS TIS SSK tool to service technicians

Qualifications :

HVAC (heating ventillation AirConditioning) related technical background (even experience in just one area may be enough)
Negotiation-level English language skills required
Hungarian language skills required

What gives you further advantages:

Mechanical engineering or other technical degree
Excellent communication skills and problem-solving mindset

Additional Information :

Get to know our #LikeABosch benefits.

We would like to help you GROW so we offer you:

Financial security & recognition: We review and increase your competitive base salary annually offer performance- loyalty- and referral bonus.

Trainings and professional development: We believe in a Life-Long Learning approach so you can take advantage of several technical and soft skill trainings and language courses.

Career development: We have a wide range of programs to choose from even if its leadership expert or project development you are aiming for. We also offer mentoring and coaching opportunities we have PhD program and we offer international assignment possibilities.

We would like you to ENJOY the benefits of balancing your life and your work so we pay attention to:

Your work life-balance: You can work from our activity based offices designed for creativity and efficiency or from home while enjoying flexible working hours. We offer childcare possibilities and sabbatical option.

Your health and well-being: We provide free professional consultants for any personal legal financial or health related issues. You can benefit from our developing onsite medical center and organized regular health checkups.

We also offer you several perks and benefits: You can use your annual cafeteria allowance flexibly for family support (e.g. tax-free kindergarten and nursery allowances) health care mobility (car sharing services) and recreation. You can enjoy our onsite canteen we support when you work from home and if you live far we cover your commute costs. We also appreciate your loyalty with jubilee gift and extra jubilee holiday.

You could join an INSPIRING community worth to belong:

We are true to our values: We are committed to sustainability we value that everyone is different and that diversity makes us truly successful. We also take social responsibility seriously and regularly organize charity actions blood donations and support worthy causes.

Team building activities and community events are also part of our everydays. We like to come together for a good summer party or family day.

Are you ready to work #LikeABosch

Please apply with your English CV!

If you require any further information please feel free to contact us on the following number:. Our colleagues can help you with answers during the weekdays between 08:00 a.m. till 11:00 a.m.

Remote Work :

Employment Type :

Full-time

Your tasks:Home Comfort department related technical tasks of the HVAC (heating ventillation AirConditioning) industryTake hotline calls from professionals (e.g. installers service partners) and end-customers with technical questionsSupport the 1st level support by being onsite in case of complex te...

Your tasks:

Qualifications :

What gives you further advantages:

Mechanical engineering or other technical degree
Excellent communication skills and problem-solving mindset

Additional Information :

Get to know our #LikeABosch benefits.

We would like to help you GROW so we offer you:

Financial security & recognition: We review and increase your competitive base salary annually offer performance- loyalty- and referral bonus.

Trainings and professional development: We believe in a Life-Long Learning approach so you can take advantage of several technical and soft skill trainings and language courses.

Career development: We have a wide range of programs to choose from even if its leadership expert or project development you are aiming for. We also offer mentoring and coaching opportunities we have PhD program and we offer international assignment possibilities.

We would like you to ENJOY the benefits of balancing your life and your work so we pay attention to:

Your work life-balance: You can work from our activity based offices designed for creativity and efficiency or from home while enjoying flexible working hours. We offer childcare possibilities and sabbatical option.

Your health and well-being: We provide free professional consultants for any personal legal financial or health related issues. You can benefit from our developing onsite medical center and organized regular health checkups.

We also offer you several perks and benefits: You can use your annual cafeteria allowance flexibly for family support (e.g. tax-free kindergarten and nursery allowances) health care mobility (car sharing services) and recreation. You can enjoy our onsite canteen we support when you work from home and if you live far we cover your commute costs. We also appreciate your loyalty with jubilee gift and extra jubilee holiday.

You could join an INSPIRING community worth to belong:

We are true to our values: We are committed to sustainability we value that everyone is different and that diversity makes us truly successful. We also take social responsibility seriously and regularly organize charity actions blood donations and support worthy causes.

Team building activities and community events are also part of our everydays. We like to come together for a good summer party or family day.

Are you ready to work #LikeABosch

Please apply with your English CV!

If you require any further information please feel free to contact us on the following number:. Our colleagues can help you with answers during the weekdays between 08:00 a.m. till 11:00 a.m.

Remote Work :

Employment Type :

Full-time

Key Skills

Electrical Engineering
SQL
Active Directory
VMware
OS
Windows
Trouble Shooting
Linux
SAN
Java
Technical Assistance
Setup
hardware
Technical Support
Software support

Apply Now

About Company

Bosch Group

Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click