Voter Processing Deputy Specialist I

The Harris County Tax Assessor-Collectors Office is seeking dedicated detail-oriented and customer-focused Voter Processing Deputy Specialist I to join our team.

The Voter Processing Deputy Specialist performs a wide variety of routine tasks associated with registering voters and conducting elections including computer research data entry proofreading for accuracy and comparing and verifying signatures. Ideal candidates for this position will possess data entry skills and the ability to work in small groups on detailed repetitive tasks.

About the Tax Assessor-Collector
The Harris County Tax Assessor-Collectors Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government handling various financial and administrative tasks including:

• Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
• Motor Vehicle Services: Manage commercial and residential vehicle registration issue license plates and handle vehicle title transfers including the collection of associated fees.
• Voter Registration: Oversee voter registration within the county issue voter registration certificates and maintain an accurate voter registration roll.
• Additional Revenue Collection: Collecting certain fees fines and revenues related to permits or state mandates depending on the countys needs.

• Maintain up-to-date record of voter information ensuring that all data is entered in the system correctly and confidentially.
• Assess voter eligibility based on legal criteria such as citizenship age and residency requirements.
• Professionally answer incoming calls providing accurate information related to elections voter registration and other related matters as they pertain to registration
• Provide accurate information about vote centers voting hours or changes to election procedures.
• Decide whether any follow-up action is necessary such as sending forms or updates
• Safeguard sensitive voter information in accordance with data protection and privacy regulations.
• Determine whether sensitive voter information needs to be protected or if the inquiry can be resolved without violating confidentiality policies.
• Prioritize daily assigned tasks based on urgency monitor progress and provide guidance or assistance where needed.
• Address any complicated voter registration issues discrepancies or errors that require further investigation.
• Jury reports DPS TXOL Felons and other Secretary of State reports.
• Monitor and respond via email to various requests in the Tax Office Voters Inbox.
• Provide voters with information about the registration process voting rights vote centers and deadlines.
• Process voter registration cancellations privacy opt-out requests for voter registration requests for voter registration certificates and applications.
• Provide certified copies of voter registration records as it relates to the Public Information Act and Online Records Requests.
• Perform other duties as assigned.

Knowledge Skills and Abilities:

Knowledge of English grammar punctuation and spelling.
Basic computer proficiency and knowledge
Excellent phone etiquette
Outstanding organizational skills
Strong attention to detail
Communication skills necessary with verbal written and interpersonal interactions
Customer service skills with strong interpersonal ability
Time Management: ability to prioritize tasks with processing and ability to meet deadlines.
Must be able to adhere to office confidentiality requirements regarding customer and voter information
Ability to work late evenings weekends and blackout periods during election cycles.
Highly organized and detail oriented.
Excellent communication skills both orally and in writing.
Must be available to work extended hours during elections or when otherwise needed.
Must be able to learn and retain large amounts of information.
Ability to work independently with little supervision.
Ability to meet multiple deadlines and initiatives.
Ability to work in a team environment.

NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

Education & Experience:

• Knowledge of Election Laws and Procedures

Work Environment:

• Typically an office environment with adequate lighting and ventilation and a normal range of temperature and noise level
• Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems
• Interpret comprehend and apply complex material data and instruction - prepare provide and convey diversified information which may be of a technical nature
• A frequent volume of work and deadlines impose strain on a routine basis
• Regular application of basic skills (calculator keyboard hand tools eye/hand coordination)
• Remote work only when authorized to process backlog.

• At times minor physical effort required which may involve long periods of standing walking bending reaching stretching climbing lifting up to 50 lbs. or similar activities (e.g. filing delivering sorting).
• A frequent volume of work and deadlines impose strain on a routine basis.
• Regular application of basic skills (calculator keyboard hand tools eye/hand coordination)

• Monday-Friday; subject to overtime and weekends. Must be available to work extended hours during elections or when otherwise needed.

• Downtown- 1001 Preston St. Houston TX 77002

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.