Team Lead Test Network Management

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Hi Im Christy Anne your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Team Lead - Test Network Management:

Job Summary

The CSG Assure team develops advanced telecom testing software solutions used by mobile operators across the globe including leading operators like AT&T Tata Orange.

CSG Assure is an artificial test traffic generation platform consisting of a central cloud-based application and a test network of over 1 000 test probes in 200 countries simulating mobile users globally.

We are seeking a dynamic professional to lead the critical function of test network management and operations. This leadership role ensures operational excellence in maintaining a high-quality test environment for our mobile operator customers.

You will be leading a team of test network support analysts who monitor and manage the network of test probes.

Key Responsibilities

Manage and mentor a team of around four
Oversee the operational processes to manage and expand the test network
Drive continuous process improvements
Collaborate with customer support to prioritize and resolve test network issues
Lead the work to expand the test network and improve the long-term stability of the network
Secure the supply of hardware and licenses for the test network

Required Skills

Completed university degree
5 years of experience in the telecom software domain
Experience in managing technical teams in support or IT/network operations
Data analysis skills
Good understanding of mobile networks
Strong problem-solving skills; ability to handle complex incidents and guide team through resolution
Excellent verbal and written communication skills

Why should you apply

Opportunity to work and grow your skillset in cutting-edge technologies
Provide solutions to world-leading communication service providers
Be part of a collaborative innovative international team

Key Words: Telecom software Mobile networks Support lead Network operations lead Team lead Incident management

CSGer Perks & Benefits

Work from Home in-office or hybrid
Employee Belonging Groups
Healthcare: Dental Medical and Vision
Paid Vacation Volunteer and Holiday Time Off
And so much more!
View More Benefits ( you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at . CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here
Our Guiding Principles
Impact
Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity
Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Location(s):
Location(s):
India Remote
Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.

Hi Im Christy Anne your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Job Profile Team Lead - Test Network Management:Job SummaryThe CSG Assure team develops advanced telecom testing software solutions used by mobile ope...