Account Support Specialist
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Job Location:
Salary:
Experience Required:
Posted on:
19 hours ago
Vacancies:
8 Vacancies
Department:
Job Summary
We are seeking a skilled support specialist to join our growing organization. You will be responsible for providing technical support to our employees by troubleshooting and resolving issues with our IT systems when they arise.
To be successful as a support specialist, you should have an in-depth understanding of computers, hardware components, software issues, and network technologies. Top candidates will also have good interpersonal skills, with an affinity for excellent customer service.
Support Specialist Responsibilities:
- Troubleshooting and resolving IT issues in a timely manner.
- Communicating with coworkers to diagnose problems.
- Installing and configuring hardware and software.
- Talking coworkers through the process of fixing technical issues.
- Prioritizing your workload to ensure the most critical issues are resolved first.
- Documenting common support procedures that coworkers can follow.
- Providing support remotely when necessary.
Support Specialist Requirements:
- Degree in computer science or information technology preferred.
- Microsoft certification is advantageous.
- Previous experience in a technical support role.
- Experience with remote desktop applications.
- Strong analytical and problem-solving skills.
- Good communication skills, both written and verbal.
- Excellent interpersonal skills.
Key Skills
- Field Sales Management
- Sales & Marketing
- Accounts Receivable/Payable
About Company
15 employees
PRISM BioLab is committed to maximizing the potential of its PepMetics™ Technology, transforming the “undruggable” to “druggable” with the aim of finding cures for the incurable. PRISM BioLab is a biotechnology company with PepMetics Technology, a proprie ... View more
