Sr. Manager Services Product Management
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Job Location:
Westerville, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
TheSr. Manager Offeringis a critical role thatis responsible for driving Service revenue and profitability growth bygathering and analyzingvoiceof the customerand launching new service offerings into the offeringbusiness case development and NPDIlife cycle management service offering roadmapand service pricing with theGlobal product business units tomaximize service value through the customersfacilitylifecycle.
RESPONSIBILITIES
- Directs the development of new service offerings including strategy definition requirements analysis and pricing
- Assesses and builds a high-performance offering management team; selects develops assesses strong talent and repositions resources as necessary
- Monitors the market toidentifyand proactively respond to new opportunities based on market research trends customer feedback market demands and competitive activity
- Creates a communication plan for service launches in conjunction with region Presidents region service leaders sales and business unit leaders.
- Establishes pricing strategies/policies and develops marketing tools for successful service introductions.
- Works with Sales Analytics team to develop KPIs and dashboards to track program success
- Be a thought leader for assigned offerings both internally and externally.
- Contribute to the globalportfolioproduct strategy and go-to-market plans.
- Prepare and deliver presentations product demos and develop sales enablement tools.
- Act as a sales escalation point for complex customer opportunities.
- Attend tradeshows visit customers meet with partners and salesteams to ensurean accuratevoice ofcustomeris heard in all product plans.
- Contributes to the development of the 3-year strategic growth plan and offering roadmap
QUALIFICATIONS
- Bachelors Degree MBA preferred
- 10 years of experience
- Excellent communication skills both written and verbal
- Excellent customer service skills
- Excellent organizationalanalyticaland interpersonal skills
- Excellent management skills
- Ability to work and multi-task in a fast-paced environment
PHYSICAL & ENVIRONMENTAL DEMANDS
- N/A
TIME TRAVEL REQUIRED
- 10%
Candidates are required to successfully pass a pre-employment background check.
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
