Retail Store Manager

Park City, IL - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

We areseekinga highly motivated and experiencedStore Managerto lead our retail team of Gearheads to connect customers to their pursuits outside and support their gear-related needs. As the Store Manager you willbe responsible foroverseeing the day-to-day operations of our physical store ensuring the highest level of customer service sales productivity merchandising decisions inventoryintegrityand store profitability. You will alsobe responsible forextending Backcountrys culture corevaluesand operating principles into your workplacemaintaininga positive and enthusiastic work environment.

This role is challenging above and beyondthe day-to-dayresponsibilitiesyoullhavea big rolewithin a fast-paced team.

This position willreportintothe Head of Retail.

What you get to do every day:

Manage all aspects of store operations; sales customer service inventory scheduling and payroll events partnerships and visual merchandising
Monitor store performance metrics develop action plans and execute to delivery Budget goals across selling and profitability
Recruit and train a staff of Gearhead product experts capable of speaking to technical goods and supporting our customers outdoor activities and needs
Maintain elevated standards of customer experience and selling productivity; fitting rooms footwear technical hardgoods and general zoning
Build loyalty and satisfaction with customers through positive interactions relationship building activities and prompt resolution of any issue
Identify local marketing opportunities to further engagement in the community
Manage inventory levels maintain healthy shrink % promote placement to key items and identify gaps in product mix and collaborate to achieve a productive assortment strategy
Maintain a positive and enthusiastic work environment promoting teamwork collaboration and open communication
Develop and maintain strong relationships with vendors carriers landlords and other key stakeholders
Collaborate with our online store team to ensure consistency across all sales channels and provide seamless customer experiences

What you bring to the role:

5 years of experience in retail leadership preferably in an outdoor retail or e-commerce company
Proven track record of achieving sales targets and maximizing profitability
Strong leadership communication and interpersonal skills
Excellent organizational and time-management skills
Ability to prioritize tasks remain flexible and adapt quickly
Proficient in Microsoft Office point-of-sale (POS) systems and Scheduling tools
Passion for the outdoors and outdoor products

TheCSCfamily of brandsprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.

Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email toemailprotected.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contactemailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager