Strategic Account Executive – Healthcare Vertical
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Role Details
Location: Remote in the US
Travel:As needed to meet with key clients and attend major industry events
About Us
Crescendo combines world-class customer experience technology with human-centric insight to deliver transformative solutions at scale. Our Augmented AI platform powers mission-critical operations for enterprise-level organizations including leading healthcare partners redefining patient engagement care coordination and operational performance.
The Role
As a Healthcare Strategic Account Executive you will own and expand relationships with major healthcare systems IDNs and payors across the U.S. You will operate as a trusted executive advisor helping healthcare leaders modernize patient experience streamline care operations and drive measurable clinical and financial outcomes using Crescendos Augmented AI solutions.
This is a senior strategic sales role designed for a consultative seller with deep healthcare industry fluency and a proven record of closing large complex enterprise deals.
What Youll Do:
Strategic Account Leadership
- Build multi-year relationships with healthcare executives including CIOs CMOs COOs and VPs of Patient Experience Digital Health and Operations.
- Develop and execute national strategic account plans aligned to healthcare transformation priorities.
- Position Crescendo as a platform for improving patient engagement care coordination workforce efficiency revenue cycle performance and clinical quality.
- Quantify ROI through healthcare-specific metrics such as HCAHPS patient access metrics readmission reduction operational cost savings and throughput improvement.
- Serve as a subject-matter advisor on healthcare trends including AI-enabled workflows patient journey redesign interoperability and digital front-door strategies.
- Represent Crescendo at major industry forums such as HIMSS CHIME HFMA Beckers and regional health system events.
- Partner with product solution engineering clinical SMEs and customer success to ensure alignment between healthcare client goals and Crescendos platform capabilities.
- Influence healthcare-specific roadmap enhancements based on enterprise market feedback.
Account Expansion & Growth
- Identify whitespace and cross-sell opportunities across ambulatory acute specialty telehealth and population health service lines.
- Own national healthcare quota attainment forecasting accuracy and deal execution.
What We Expect From You:
- 10 years of enterprise sales experience within healthcare technology services or SaaS.
- Proven success selling into hospitals IDNs or health payors with a history of multi-million-dollar deal closure.
- Strong understanding of healthcare operations clinical workflows patient experience and regulatory dynamics.
- Executive-level network and credibility within U.S. healthcare systems.
- Demonstrated mastery of consultative value-based selling and complex buying-committee navigation.
What Sets You Apart
- You bring a national healthcare market perspective with the ability to connect macro trends to actionable client strategies.
- You combine executive presence with deep curiosity and a builders mindset.
- You thrive in high-growth transformation-oriented environments.
Why Crescendo
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. Theyre the standards we hold for ourselves our partners and each other.
- Care for others: Empathy is a key driver. When people thrive so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks sharpen your edge go forward.
- Manifest trust: Trust is our currency. Earn it daily protect it fiercely and let it fuel whats next.
- Take ownership: Bold choices with integrity at the corethats how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others lift others keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity inclusion equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodationsfor qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process please contact .
PRIVACY NOTICE
Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Crescendos privacy program including your rights and options for managing the personal data you submit to us please visit our Privacy Center here.
Required Experience:
Senior IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
