Client Services Officer

Stirling - Australia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

About the role:

We are seeking an enthusiastic and motivated Administration officerto join our Stirling office. Working with a national administration team to support business is a full time position working Monday Friday.

Your Duties:

Managing Incoming telephone enquiries and passing on messages as required.
Managing bookings and rescheduling for NDIS services.
Allocating new referrals to appropriate clinicians based on experience location and skill set.
Organising interpreter / AUSLAN services as required.
Ownership of site presentation cleanliness and events preparation.
Completing site audits as required.
Listening and taking appropriate action from voicemail requests
Reviewing and forwarding Faxes as required
Creating and updating electronic records for existing clients
Assisting with reporting as required
Other additional administration duties as required

Role requirements:

Administration and/or reception experience (desired but not essential)
Previous Health knowledge (desired but not essential)
Care about providing exceptional customer service
Communicate effectively and appropriately
Take pride in your work and focus on excellent quality
Willingness to learn
Data entry skills
Exceptional attention to detail organisational and time management skills
Ability to monitor personal workload and manage own time
Ability to work effectively as part of a team
Willing to undergo a National Police Check
Hold a or be willing to obtain Working with Children or Vulnerable Person check

We also provide:

Equipment and resourcesincluding a laptop mobile phone complete workstation setup and access to an extensive range of online assessments subscriptions templates and tools.
Multi-disciplinary teamapproach working with Behaviour Support Practitioners Psychologists Occupational Therapists Speech Pathologists Physiotherapists and Exercise Physiologists.
Intensive induction program run by our supportive Strategy and Performance team to ensure that you are the best that you can be.
Opportunities for career progression and advancement due to our priority to promote from within first.
Strong and positive reputationwithin our industry so you can work for a provider that you can be proud of.

PleaseClick Applyfor this role and attach your Resume and Covering Letter.

The ORS Group is a multicultural diverse supportive and flexible employer specifically encouraging applications from Aboriginal and Torres Strait Islander Australians people from culturally diverse backgrounds working parents LGBQT and people with disabilities for positions within our company.

Required Experience:

Unclear Seniority

About the role:We are seeking an enthusiastic and motivated Administration officerto join our Stirling office. Working with a national administration team to support business is a full time position working Monday Friday.Your Duties:Managing Incoming telephone enquiries and passing on messages as ...