Manager, Sales Development
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
In this leadership role overseeing an outbound SDR team focused on theUS SMB restaurant market you will drive pipeline creation through disciplined coaching data-driven performance management and process excellence. You will assess skill levels create individualized development plans and provide regular coaching via one-on-ones call reviews and targeted training to ensure consistent high-quality outbound prospecting. A strong command of English (written and verbal) and prior experience managing SDR/BDR teams are essential to succeed in this role. The teams primarymandateis to generate qualified opportunities for Account Executives by engaging restaurant SMB prospects across phone email social and other outbound channels.
How youll add value:
- Performance Management & Coaching: Deliver daily guidance and structured weekly 1:1s to review metrics pipeline health and call/email strategy; conduct regular call coaching and messaging reviews to improve connect rates meetings set and SQL conversion.
- Outbound Excellence (US SMB Restaurant Market): Own outbound motion design and execution for SMB restaurants in the United States including ideal customer profile (ICP) clarity list strategy sequencing objection handling and territory/cadence alignment with AEs.
- Goal Attainment: Meet and exceed quotas for qualifiedopportunitiesand pipeline generated;maintaina high standard of quality inprospectinteractions and rigorous adherence to SLAs.
- Training & Enablement: Lead ongoing training on outbound best practices (cold calling email copy social touches) discovery qualification frameworks and product/value messaging tailored to therestaurantSMB segment.
- Process & Systems: Partner with MarketingRevOps andMarketingOps tooptimizelead/account routing sequencing and CRM hygiene; standardize workflows that increase efficiency and predictability.
- KPI Tracking & Reporting:Establish track and analyze SDR KPIs (e.g. activities connects meetings set show rate SQO/SQL conversion pipeline sourced); leverage data toidentifytrends and drive targeted improvements.
- Leadership & Culture: Foster a positive inclusive high-performance culture built on accountability continuous learning and team recognition.
- Cross-Functional Collaboration: Work closely with Marketing on campaign alignment and feedback loops; partner with AELeadershipon account plans persona messaging and handoff quality to improve downstream conversion.
- Strategic Input: Contribute to quarterly planning for capacity coverage tools and enablement; recommend experiments to improve outbound effectiveness in the SMB restaurant market.
- Additionalduties as assigned.
What youll need to be successful in this role:
- Prior experience directly managing SDR/BDR teams isrequired with a consistenttrack recordof helping teams meet or exceed pipeline creation goals.
- Strongproficiencyin English (written and verbal) with the ability to coach high-quality prospecting outreach discovery and objection handling.
- Deep familiarity with outbound SDR motions for SMB segments including cold calling email sequencing and multi-channel cadences tailored to US-based prospects.
- Proficiencywith SDR/BDR tools and methodologies (e.g. CRM sequencing/engagement platforms data providers conversation intelligence) and the ability to train the teamonbestpractices.
- Strong analytical skills to interpret performance dataidentifytrends and inform decisions on coaching targeting and process optimization.
- Proven ability to teach coach and elevate individual contributors; adept at change management and building scalable processes.
- Excellent organization and time management; able tooperateautonomously set priorities and deliver results in a fast-paced environment.
- Experience collaborating with cross-functional teams (MarketingRevOpsMarketingOps Enablement) to improve campaign alignment lead flow and handoff quality.
Required Experience:
Manager
Key Skills
- Customer Service
- Biotechnology
- Inside Sales
- Barista
- Jni
About Company
R365's cloud-based restaurant management software helps leaders master accounting, operations, & workforce to create incredible moments that drive profits.
