Technical Service Representative (fmn)

What we expect from you is to:

Stay safe at all times. To be aware of the content of the Safety Data Sheets and be familiar with the local safety rules and regulations and follow them.

To attend the assigned projects and conduct your job in an accurate and professional manner.

To keep accurate and detailed records of the projects and have the information correctly

transferred to the right standard reporting forms in time in order to ensure that PPG Marine

Coatings interests are protected.

To keep updated on the PPG products systems and procedures and use this to the benefit of PPG Marine Coatings.

Understand and ensure that at all times the guidelines as provided by the Field Technical Service Department are followed.

In case of any deviation of the specified standards which may or could be the cause of a claim or complaint report it immediately providing all relevant information.

Provide technical support to customers (owners) yards (sub-) contractors and any other users of our products.

First line of contact for technical support and communication at the job / in the dry dock.

Cooperation and communication with Sales FTS teams and the owner super intendents.

Support maximizing productivity and flexibility of the team and for the customer.

To pass on any relevant information of the PPG or competitors products to the Area Field Technical Support Specialist.

Support new product process and application innovations.

Support invoicing process by checking & communicating docking schedules and finalization.

To handle complaints carefully and in such a way that his / her actions and verbal or written reports

/ comments do not result in a commitment or assumption of responsibility that is outside of his / her authorities which could result in PPG Marine Coatings being held liable.

In case of complaint (potential claim) the Area Field Technical Support Specialist must be informed (involved) immediately.

Report to the Area Field Technical Support Specialist.

How you qualify for the job:

Education level: High school / Polytechnic School / Ships-officer or seaman qualification or similar

Experience: Marine / Yard or Contractor experience with a coating background

Computer skills: Microsoft Word / Excel / E-mail & Internet communication

Fluency in business English

How you qualify for the team:

Decision making problem solving whilst safeguarding PPG interests

Customer oriented

Initiative creative

Representative in dress code and behaviour

Know-how and skills

Adaptability

Ambition and drive to learn and develop towards potential next career moves.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.