Technical Integration Consultant

About project44

At project44wereon a mission to make supply chains work. Our platform connects carriers shippers andlogisticsproviders through real-time visibility automation and AI-driven insights across all modes of transportation. Weoperate atglobal scale but success comes from strong local teams who own outcomes solve hard problems and continuously raise the bar.

The Direct Integrations team sits at the heart of this mission. We turn carrier and customer complexity into reliable scalable connectivity-balancing speed quality and long-term network health.

The Opportunity

Werehiring aTechnical Integration Managerto join our Direct Integrations team in Kraków. This role is for someone who thrives at the intersection of technology operations and problem-solving.

Youllown end-to-end delivery of carrier and customer integrations across multiple modes (FTL LTL Parcel Ocean Air) working hands-on with APIs EDI and flat files. Beyond executionyoullhelp improve how weoperate-contributing to automation AI adoption and process improvements that scale impact across the team.

This is not a pure project management role.Itsa technical outcome-driven position with real ownership.

What YoullDo

Integration Delivery & Ownership

• Own end-to-end delivery of integrations from technical review through testing and go-live.
• Configurevalidate and troubleshoot integrations using APIs EDI and flat-file connections.
• Investigate complex data mapping and tracking issues;identifyroot causes and drive durable fixes.
• Manage multiple integrations and support tickets in parallel while meeting SLA expectations.

Operational Excellence

• Ensure integrations meet quality performance and data standards before production release.
• Actively manage your queue prioritizing work based on customer impact urgency and business value.
• Document solutions edge cases and best practices to reduce repeat issues and improve onboarding.

Cross-Functional Collaboration

• Work closely with Product Engineering Customer Success Support and Sales to unblock delivery.
• Translate technical constraints into clear recommendations and trade-offs for non-technical stakeholders.
• Support strategic customers and deals by ensuringintegrationreadiness and realistic timelines.

Automation & AI Enablement

• Use AI tools to improve efficiency accuracy and speed in daily work (analysis troubleshooting communication).
• Contribute ideas and prototypes for automation across theintegrationlifecycle.
• Help scale successful workflows by sharing templates prompts or playbooks with the team.

WhatYoull Bring:

Required Experience

• 3 years of experience in technical integrations technical operations or implementation roles.
• Hands-on experience with APIs EDI and/or flat-file data exchange.
• Strong analytical and troubleshooting skills with the ability to work through ambiguous problems.
• Comfort working in ticket-based environments with SLAs and competing priorities.
• Clear written and verbal communication skills in English.

Technical & Tooling Familiarity

• Experience with tools such as Postman JSON/XML SQL GitHub Jira ConfluenceObserve/Kibana or similar.
• Understanding ofdata mapping validation and testing practices.
• Familiarity withlogistics transportation or supply chain systems is a strong plus.

Ways of Working

• Strong senseof ownership-sees problemsthrough toresolution.
• Comfortable collaborating across teams without formal authority.
• Curious adaptable and motivated to continuously improve how work gets done.
• Willingness toleverageAI and automation as part of everyday problem-solving.

Nice to Have

• Experience with multiple transport modes (FTL LTL Parcel Ocean Air).
• Exposure to iPaaS platforms or workflow automation tools.
• Additionallanguages (nice to have not).

Why This Role Matters

Technical Integration Managers are critical to project44s network scale. The quality and speed of your work directly affect customer experience revenue growth and our ability to automate at scale. This role offers strong visibility real ownership and a clear path to growth.

Why project44

Youlljoin a team that values clarity over chaos impact over optics and learning over comfort. We invest in our people expecthigh standards and support those who want to grow their scope and influence.project44 is an equal opportunity employer. We believediverse perspectives make better systems-and better teams.Even if youdontmeet every requirement listed we encourage you to apply if this role excites you.