Client Services & Admin Officer
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Job Location:
Yearly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About My Guardian
My Guardian is an Aged and Disability Care provider that is dedicated to deliver the most compassionate and loving home care. Were growing every day and theres never been a better time to join our team.
An exciting opportunity has become available for a motivated self-driven Client Services & Admin Officer to join our team. This role is responsible for building strong relationships and providing excellent customer service to our Aged Care and NDIS participants while delivering administrative support to ensure a positive client experience and assist our case management team with day-to-day operations.
Key ResponsibilitiesReception duties including inbound and outbound phone calls
Responding to client enquiries via phone and email
Booking appointments and referrals
Providing remote administrative support to case managers
Managing and maintaining accurate client records and documentation
Assisting with compliance onboarding and general administrative tasks
Supporting day-to-day office operations and upkeep
Previous experience in administration reception or client services (health aged care or NDIS experience highly regarded)
Strong communication and customer service skills
Excellent organisational skills and attention to detail
A professional compassionate and collaborative approach with the ability to work independently and as part of a team
What we offer
Competitive salary package
Free onsite parking available
Exceptional office culture
Training and career development
Required Experience:
Unclear Seniority
Key Skills
- Fiscal Management
- Microsoft Access
- Employee Evaluation
- Military Experience
- Business Management
- Strategic Planning
- Project Management Software
- Administrative Experience
- Budgeting
- Human Resources
- Financial Management
- Word Processing
