Program Manager, Career Advising

Mission Driven Community FocusedAbout Charles R. Drew University of Medicine and Science ()

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for underrepresented students.

CDU is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods.

Job Summary:

The Career Advising Program Manager provides operational leadership and administrative oversight for the career advising program for MD students supporting approximately 10 faculty advisors who provide career guidance to medical students across all four years. This position serves as the central coordinator for all career advising activities manages program logistics ensures consistent service delivery and facilitates communication between advisors students and Student Affairs leadership. The Program Manager works to enhance the overall effectiveness and reach of career services while supporting faculty advisors in their work with students.

Essential Duties and Responsibilities:

Program Administration & Coordination

• Serve as primary administrator for the career advising program managing day-to-day operations and serving as liaison between faculty advisors and Student Affairs leadership
• Coordinate assignment of students to faculty advisors ensuring equitable distribution and appropriate matching based on student interests and advisor expertise
• Develop and maintain program policies procedures and best practice guidelines for faculty advisors
• Create and manage advising schedules ensuring adequate coverage and accessibility for students across all class years
• Track faculty advisor stipends hours and compensation in coordination with appropriate administrative offices
• Maintain comprehensive program calendar including advising appointments workshops panels and career-related events

Faculty Advisor Support

• Serve as primary point of contact and resource for career advisor faculty
• Coordinate regular meetings of faculty advisors to share best practices discuss student needs and ensure program consistency
• Develop and distribute advising resources templates talking points and up-to-date information on residency programs and career pathways
• Provide training and onboarding for new faculty advisors
• Monitor advisor workload and student satisfaction to ensure quality and equity of services
• Facilitate communication and information sharing among advisor team

Student Services & Communication

• Serve as central point of contact for students seeking career advising services and assist with advisor assignments and scheduling
• Manage student communications regarding career advising programs events and resources
• Maintain career advising website resource libraries and online platforms
• Track student engagement with career advising services and identify students who may benefit from additional outreach
• Coordinate peer mentoring programs and student career interest groups

Programming & Events

• Plan coordinate and execute career development workshops specialty panels residency preparation sessions and networking events
• Manage logistics for signature programs including Residency Boot Camp Match Week activities and career exploration series
• Coordinate visiting speakers residency program representatives and alumni career panels
• Develop innovative programming to meet evolving student career development needs across all class years

Residency Application Support

• Oversee residency application support services ensuring students have access to timely guidance and resources
• Coordinate ERAS application workshops personal statement review processes and mock interview programs
• Manage collection and dissemination of residency program information application statistics and specialty-specific guidance
• Support students navigating the Match timeline with appropriate programming and resources

Data Management & Assessment

• Maintain comprehensive records of student advising appointments program participation and service utilization
• Collect and analyze residency match outcomes and career placement data for reporting purposes
• Track program metrics including student satisfaction advisor engagement and service delivery outcomes
• Prepare reports and presentations for Student Affairs leadership accreditation purposes and continuous improvement initiatives
• Conduct needs assessments and gather feedback from students and advisors to inform program development

Collaboration & Partnerships

• Collaborate with Student Affairs team members Academic Affairs GME office and other campus partners
• Build relationships with residency programs specialty organizations and external career resources
• Coordinate with alumni relations to engage physician alumni in mentoring and advising activities
• Represent the career advising program on institutional committees as assigned
• Stay current on national trends LCME standards and best practices in medical student career advising

COMMUNICATIONS

• Create and manage a centralized CDU College of Medicine Office of UME Education including updates to the CDU Website from UME to provide and maintain external visibility.
• Assist with COM activities as directed by the Assistant Dean of Medical Education a

EDUCATION:

• Bachelors degree required; Masters degree in higher education student affairs healthcare administration business administration or related field strongly preferred

EXPERIENCE:

• Minimum 3-5 years of progressive experience in program management academic administration or student services in higher education
• Experience coordinating faculty or volunteer programs preferred
• Familiarity with medical education graduate medical education or healthcare professional development highly desirable

PREFERRED QUALIFICATIONS:

• Experience with residency application processes (ERAS NRMP Match SOAP)
• Knowledge of medical school curriculum and graduate medical education
• Experience with program assessment and data analysis
• Project management certification or training
• Experience developing educational programming and workshops
• Background in career services or advising in professional education setting

SKILLS:

• Exceptional organizational and project management skills with ability to manage multiple priorities simultaneously
• Strong interpersonal and communication skills with ability to work effectively with faculty students and administrators
• Demonstrated ability to work independently take initiative and problem-solve creatively
• Experience managing teams volunteers or faculty in non-supervisory capacity
• Proficiency with student information systems scheduling platforms data management tools and Microsoft Office Suite
• Strong attention to detail and ability to maintain accurate records and documentation
• Commitment to student success diversity equity and inclusion
• Ability to maintain confidentiality and handle sensitive information with discretion

COMPLEXITY:

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasional stooping. Frequent standing. Walking sitting climbing reaching high/low levels finger movement feeling speaking clearly hearing conversationally and seeing far and near.

WORK ENVIRONMENT:

• Position is on site unless specific authorization from manager.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally required to work in confined space.
• Standard office environment with hybrid flexibility as appropriate
• Evening and weekend work required periodically for programming and events
• Peak activity periods during rotation transitions application season (summer/fall) and Match (winter/spring)
• Minimal travel; occasional visits to clinical sites or professional conferences may be required

MENTAL DEMANDS:

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequent variety of unrelated tasks. Constant calculating interrupted work a variety of interrelated tasks and use of sustained concentration reasoning judgment resourcefulness analytical ability and ingenuity.

Special Requirements:

• Ability to work effectively with a diverse community.
• As a health professions institution of higher education Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment students faculty and staff must comply with the current CDU COVID-19 requirements as described on the CDU COVID-19 webpage. Please visit the CDU Return to Campus website or email the Campus Nursing Office at .

Compensation:

• $70600.00

Position Status:

• Full Time

Work Location:

• On-site

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender race age color religion national origin sexual orientation genetic information marital status disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants including those with criminal histories in a manner consistent with state and local Fair Chance laws.

Required Experience:

Manager