Senior Business Intelligence Performance Analyst (13 Month Contract)

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.

The Senior Business Intelligence (BI) Performance Analyst strengthens the trust usability and accountability of operational data used across GO Transit and UP Express. This role leads day-to-day governance for priority operational domains by partnering with Data Owners Stewards and IT teams to define data products standardize definitions establish data quality controls and run issue management through to resolution. The analyst also enables governed self-service reporting (Power BI) and automation (Power Platform) using structured problem solving to deliver measurable improvements in safety service reliability and decision-making.

What will I be doing

Run day-to-day data governance for priority Operations datasets (scope ownership stewardship cadence).
Define and maintain governed standards: business glossary KPI dictionary metadata lineage data product documentation.
Design and monitor data quality controls (rules thresholds alerts) and publish data quality status.
Lead data issue management end-to-end: intake triage RCA with technical teams remediation tracking validation.
Build advanced BI dashboards/reports to track and improve operational performance.
Deliver analysis to support strategic decisions for Operations & Safety leaders.
Use Python/R for deeper analysis forecasting and predictive insights.
Act as Operations-to-IT liaison on safety/operations-critical IT incidents supporting comms and resolution.
Coordinate RCAs and produce incident summaries to drive prevention and continuous improvement.
Apply Lean/A3 structured problem solving and enable automation using Power Platform (Apps/Automate).

What Skills and Qualifications Do I Need

Bachelors degree in Engineering Computer Science Information Systems Data Analytics or equivalent experience.
Demonstrated experience in data governance data quality BI analytics engineering or related work.
Experience partnering with Data Owners/Stewards to define standards and resolve data issues.
Solid understanding of governance frameworks controls and best practices.
Power Platform experience (Power Apps Power Automate) for workflow/app automation.
Python and R proficiency for analysis and predictive work.
SQL and data modeling familiarity.
Deep understanding of Lean problem solving methods and RCA in operational environments.
Strong stakeholder management communication and ability to prioritize in ambiguous high-impact work.

Dont Meet Every Requirement

If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at: or email @.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.

Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

Required Experience:

Senior IC

Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to T...