RQ10422 Business Analyst Senior
Job Summary
The Ministry is seeking the services of one (1) Business Analyst Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core project team solution delivery vendor(s) and other stakeholders as required.
- Provide support during the design implementation and testing phases of the project.
- Report progress of assignment on a regular basis to Project Management raise any issue and concerns and propose mitigation strategies.
- Lead and/or participate in teams developing solutions within MLITSDs Global Talent and Settlement Services Division.
- Conduct feasibility analysis project scoping and provide project work estimates.
- Conduct Joint Requirements Planning and Joint Application Design sessions.
- Analyze and map processes / data for current state and future state.
- Requirements development involving requirements elicitation elaboration analysis specification and validation.
- Use of ministry mandated requirement management tools and templates for requirements
- Review and feedback of technical design documents.
- Conduct and/or participate in walkthroughs at each project milestone.
- Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.
- Report status to and follow overall direction from the Project Manager and/or Lead Business Analyst.
The Deliverables include (but are not limited to):
- Business Cases and Request for Bids
- Business requirements / rules
- Business process models
- System Requirements specifications
- Business / Data Glossary
- Business and System use cases
- User epics stories and themes / Product backlog and sprint plans
- Data requirements / models (conceptual / logical)
- Functional and Non-functional requirements
- Requirements Traceability Matrices
- User Interface specifications low and high-fidelity prototypes
- Report specifications
- Test plan/strategies test cases
- Risks and Issues
- Status reports
- Work plans e.g. requirements management plan
- Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual) as required for the Architecture Governance Point review process
- Other artefacts as determined by the project
Support to Development and Test teams in following areas (but are not limited to):
- Building and testing support to development team
- Reviewing test strategy test plan and cases
- Management of defect logs
- Testing Applications
- Supporting end-user inquiries
- Defining the integration test plan
- Defining the user acceptance test plan
- Identification and resolution of problems/issues
- Document and manage risks and liaise with other project teams to coordinate project interdependencies.
- Documentation of all artefacts in a shared project library.
Skill Set Requirements
- Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile waterfall and iterative
- Demonstrable experience with Business Object Oriented Modeling UML tools and techniques.
- Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
- Work Experience in investigating analyzing estimating system applications in a large integrated mainframe and mid-tier environment
- Proven experience with all stages of automated system implementation in complex mainframe with online and batch transactions
- Proven experience with sprint facilitation interpretation of business needs to technical requirements facilitation of project meetings for reviews
- Experience with the Public Sector architecture.
- Demonstrable knowledge of Public Sector applications databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
- Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
- Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
- Excellent analytical problem solving and decision-making skills.
- Experience in conducting feasibility analysis project scoping and providing project work estimates
- Experience with requirements development involving requirements elicitation analysis specification and validation
- Experience with documenting user stories planning and managing product backlog planning and managing sprints and implementing in an iterative manner
- Demonstrated experience in the facilitation of project meetings for reviews
- Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.
- Can work effectively independently and in a team environment.
- Strong communication interpersonal collaboration and negotiation skills to work seamlessly in an agile cross-functional team with clients vendor(s) and other stakeholders.
- Excellent facilitation presentation time-management and problem-solving skills.
- Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
- Strong leadership skills to provide advice and guidance on all aspects of user experience and design assessing user characteristics needs goals and opportunities.
- Creative innovative and can think outside the box to visualize solutions that meet business needs.
- Knowledgeable in design thinking have a user-centric mindset and attention to detail.
- Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
- Creative analytical approach and strong understanding of interaction design principles including ability and experience to deliver mock-ups using advanced tools
- Able to resolve issues in a timely manner provide options and recommendations.
- Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant effective designs for diverse audiences.
- Understand business metrics and able to translate business goals and objectives into digital experiences.
- Able to prioritize change requests from clients and guide the team in determining how best to address them.
- Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler Better Faster Services Act
- Strong research skills to perform industry research provide options and make recommendations for solution improvements.
Requirements
Evaluation Project Requirements Evaluation Breakdown
Modeling and Methodologies - 25%
- Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
- Demonstrated experience with Business Object Oriented Modelling UML tools and techniques
- Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
- Experience with the Zachman framework Public Sector Architecture Governance Points and deliverables
Technical Skills - 15%
- Proven experience in investigating analyzing and estimating system applications in a large integrated mainframe and mid-tier environment
- Experience with all stages of automated system implementation in complex mainframe with online batch and Financial reconciliation transactions
- Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
- Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
- Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
- Demonstrated experience with HP ALM (Quality Center) to support test activities
- Experience with prototyping tools to deliver high quality prototypes and mock-ups
- Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
- Experience with reporting tools such as Microsoft Power BI
Business Analysis Skills - 25%
- Experience with engaging business and IT stakeholders understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
- Ability to write high quality business cases working with corporate governance bodies and navigating approvals
- Experience with documenting deliverables (Functional and Non-functional requirements System Requirements Specifications Business requirements / rules Business Process Models Data Requirements / Models (conceptual / logical) Risks and Issues Business and System Use Cases Requirements Traceability Matrices Status Reports Test Plan / Strategies Test Cases etc.)
- Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
- Demonstrated ability in conducting feasibility analysis project scoping and providing project work estimates
- Experience with requirements development involving requirements elicitation analysis specification and validation
Communication Skills - 15%
- Excellent analytical problem solving and decision-making skills
- Excellent communication skills
- Demonstrated experience in the facilitation of project meetings for reviews
- Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
- Experience with creating automated information and status reporting
Business Subject Matter Knowledge and Expertise - 15%
- Good understanding of program & service concepts general and best practices business processes & rules stakeholders & relationships service delivery models (incl. self service / digital service) private & public partnership etc in complex and high-impact critical Public services related to licensing registration permit enforcement safety inspection photo identification and related fraud prevention line of businesses services or functional areas in relation to I&IT application software delivery
Public Sector Experience - 5%
- Experience with Public Sector I&IT Solutions architecture application design quality assurance standards project delivery methodologies and practices
- Demonstrable knowledge of Public Sector applications databases and systems while developing cross cluster multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
- Experience working in accordance with Acts Policies and Procedures of Public Sector Services
Must Have Skills
- Experience with documenting deliverables (Functional and Non-functional requirements System Requirements Specifications Business requirements / rules Business Process Models Data Requirements / Models (conceptual / logical) Risks and Issues Business and System Use Cases Requirements Traceability Matrices Status Reports Test Plan / Strategies Test Cases etc.)
- Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
Nice to have:
- Prior Ops experience / Public sector
Company Industry
IT Services and IT Consulting