Bank Card Fraud Detection Specialist
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Job Location:
Midvale, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Did you know that Zions Bancorporation is one of the nations premier financial services companies with total assets exceeding $80 billion With local management teams at the helm in 11 western states Zions is dedicated to making a difference in their local communities. At Zions we havent forgotten who keeps us in business meaning were committed to the success of our customers and our employees. Here the possibilities are endless come for a job stay for a career.
The schedule for the Bank Card Fraud Detection Analyst would be Monday- Friday 9:30 am-6:00 pm with rotating Saturdays 8:00 am- 4:00 pm.
The ideal candidate for the Bank Card Fraud Detection Analyst position will have the skills and experience necessary to:
- Responsible for monitoring various fraud detection queues and reports.
- Analyzes and reviews trends and customer account activity to detect potential fraud situations.
- Makes outbound calls to verify potential fraudulent activity.
- Takes calls on fraud issues from both internal and external sources.
- Investigates suspicious alerts.
- Analysis information for close open or block of cards if necessary.
- Assist the investigation team as needed.
- Prepares reports monitors progress and watches for any developing problems.
- Works with cardholders to verify legitimate usage and ensures that losses are minimized.
- Other duties as assigned.
Qualifications
- Typically requires a High School degree or Equivalent and 1 years of bankcard or other directly related experience.
- Limited use and/or application of basic principles theories and concepts.
- Basic knowledge of credit and bank card products and operations collections and customer service.
- Fraud or investigative experience preferred.
- Must have good decision making prioritization customer service analytical investigation and PC skills.
- Ability to work independently and meeting deadlines.
Benefits:
- Medical Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance Paid Parental Leave and Adoption Assistance
- Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts
- Paid Training Paid Time Off (PTO) and 11 Paid Federal Holidays
- 401(k) plan with company match Profit Sharing competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
Required Experience:
IC
Key Skills
- Electrical
- Academics
- Customer Service
- Computer Data Entry
- Cardiac Surgery
- Freight Forwarding
About Company
Zions Bancorporation recognizes that its success comes from the dedication, experience, and talents of its diverse employee base. As we usher in the.....
