Inside Sales & Logistic Operation Specialist
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Job Location:
Hoofddorp - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This role is responsible for coordinating end-to-end order execution logistics and customer delivery while acting as the operational interface between sales customers and internal teams. The position ensures accurate order processing shipment coordination documentation and proactive issue resolution while providing reliable delivery commitments and after-sales support. By maintaining high data accuracy in ERP/CRM systems and continuously improving logistics workflows the role directly contributes to service reliability cost efficiency and customer satisfaction.
Sales & Customer Engagement
- Support the field sales team with account management and inside sales activities.
- Develop and maintain relationships with distributors
- Handle inbound inquiries prepare quotations and follow up to close deals.
- Identify upsell/cross-sell opportunities and contribute to revenue growth.
Logistics & Operations
- Coordinate with sales logistics and warehouse teams to ensure timely order fulfillment.
- Monitor shipments handle documentation and resolve delivery issues proactively.
- Provide customers with accurate delivery timelines tracking and after-sales support.
- Optimize logistics processes for cost-effectiveness and service excellence.
Collaboration & Reporting
- Work closely with internal departments (sales logistics finance operations).
- Maintain accurate records in CRM and ERP systems.
- Prepare sales forecasts pipeline updates and performance reports.
Qualifications :
- Bachelors degree in Business Sales Logistics Supply Chain or related field.
- 3 years of experience in inside sales customer service or account management ideally in industries with strong logistics/supply chain requirements.
- Solid knowledge of logistics operations shipping and supply chain processes.
- Strong communication negotiation and customer service skills.
- Proficiency with CRM and ERP systems (SAP or similar).
- Detail-oriented organized and able to handle multiple priorities.
- Fluency in Chinese is a plus.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- Business Process
- SQL
- Active Directory
- VMware
- Data Entry
- Clearance
- OS
- Windows
- System Issues
- Linux
- Sharepoint
- Backup
- hardware
- Technical Support
About Company
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energ ... View more
