Refrigeration Specialist, Amazon Maintenance Operation Centre
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy to the moment their item is delivered from desktop to doorstep.
Across the globe we have more than thousand Fulfillment Centers thousands of Delivery Stations tens of thousands of machines and hundreds of thousands of employees all working together in harmony to make sure the right item gets delivered to the right person in the right place at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done looking out for one another ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
We are seeking a Refrigeration Specialist who will support the safety performance and operational continuity of refrigeration systems across Amazon portfolio. This role focuses on monitoring first-level triage work-order accuracy documentation and coordination with local engineering teams and vendors. The Refrigeration Specialist will help ensure timely responses to alarms high-quality work-order management and adherence to refrigeration processes and compliance standards.
We are seeking a junior engineer with strong technical fundamentals and the ambition to grow into a more advanced Refrigeration role over time.
Key job responsibilities
Vendor and ticket management: Ensure end-to-end accuracy of refrigeration work orders by validating asset selection severity and technical descriptions. Coordinate vendor dispatches according to established SOPs follow up on ETAs and on-site presence and track service notes and FGAS documentation. Manage the creation and progression of PRs/POs to support repairs.
Remote Monitoring & Alarm Resolution: Monitor refrigeration systems through advanced platforms interpreting mechanical and temperature trends to detect anomalies early. Perform first-level triage on alarms to identify likely root causes and determine next steps. Support continuous improvement by analyzing performance data identifying recurring issues and preparing insights or reports to help engineering teams optimize system reliability.
PPM Support: Assist in tracking and reviewing refrigeration Preventive Maintenance tasks ensuring standards and regulatory requirements are followed.
Documentation maintenance: Contribute to refrigeration documentation by adding case studies SOP updates workflows and troubleshooting learnings to support AMOC and RME teams.
Metrics Support: Help prepare and validate refrigeration KPIs and dashboards identifying data gaps and recurring issues.
Team Capability: Share refrigeration best practices support onboarding of new team members reinforce correct triage and WO processes across shifts and serve as a reference point within AMOC for refrigeration-related questions.
Process and SOP Adherence: Follow established refrigeration workflows and provide feedback to improve alarm handling WO processes and documentation.
- Bachelors degree in engineering (preferably Mechanical but Electrical Industrial or other technical fields will also be considered).
- This is a junior position and previous professional experience is not required.
- Strong written communication skills with the ability to produce clear and concise work-order updates and technical notes.
- Good working knowledge of MS Office tools including Word Excel Outlook and SharePoint.
- Ability to analyze data and identify basic trends related to system performance.
- Ability to work shifts in a 24/7 environment.
- Knowledge of FGAS regulations and refrigeration fundamentals is a strong advantage.
- Familiarity with natural refrigerant solutions (e.g. CO2 R290) and their safety performance and maintenance considerations.
- Experience working with technical systems such as HVAC refrigeration building maintenance or similar.
- Proficiency in multiple languages is an advantage.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Across the globe we have more than thousand Fulfillment Centers thousands of Delivery Stations tens of thousands of machines and hundreds of thousands of employees all working together in harmony to make sure the right item gets delivered to the right person in the right place at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done looking out for one another ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
We are seeking a Refrigeration Specialist who will support the safety performance and operational continuity of refrigeration systems across Amazon portfolio. This role focuses on monitoring first-level triage work-order accuracy documentation and coordination with local engineering teams and vendors. The Refrigeration Specialist will help ensure timely responses to alarms high-quality work-order management and adherence to refrigeration processes and compliance standards.
We are seeking a junior engineer with strong technical fundamentals and the ambition to grow into a more advanced Refrigeration role over time.
Key job responsibilities
Vendor and ticket management: Ensure end-to-end accuracy of refrigeration work orders by validating asset selection severity and technical descriptions. Coordinate vendor dispatches according to established SOPs follow up on ETAs and on-site presence and track service notes and FGAS documentation. Manage the creation and progression of PRs/POs to support repairs.
Remote Monitoring & Alarm Resolution: Monitor refrigeration systems through advanced platforms interpreting mechanical and temperature trends to detect anomalies early. Perform first-level triage on alarms to identify likely root causes and determine next steps. Support continuous improvement by analyzing performance data identifying recurring issues and preparing insights or reports to help engineering teams optimize system reliability.
PPM Support: Assist in tracking and reviewing refrigeration Preventive Maintenance tasks ensuring standards and regulatory requirements are followed.
Documentation maintenance: Contribute to refrigeration documentation by adding case studies SOP updates workflows and troubleshooting learnings to support AMOC and RME teams.
Metrics Support: Help prepare and validate refrigeration KPIs and dashboards identifying data gaps and recurring issues.
Team Capability: Share refrigeration best practices support onboarding of new team members reinforce correct triage and WO processes across shifts and serve as a reference point within AMOC for refrigeration-related questions.
Process and SOP Adherence: Follow established refrigeration workflows and provide feedback to improve alarm handling WO processes and documentation.
- Bachelors degree in engineering (preferably Mechanical but Electrical Industrial or other technical fields will also be considered).
- This is a junior position and previous professional experience is not required.
- Strong written communication skills with the ability to produce clear and concise work-order updates and technical notes.
- Good working knowledge of MS Office tools including Word Excel Outlook and SharePoint.
- Ability to analyze data and identify basic trends related to system performance.
- Ability to work shifts in a 24/7 environment.
- Knowledge of FGAS regulations and refrigeration fundamentals is a strong advantage.
- Familiarity with natural refrigerant solutions (e.g. CO2 R290) and their safety performance and maintenance considerations.
- Experience working with technical systems such as HVAC refrigeration building maintenance or similar.
- Proficiency in multiple languages is an advantage.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Computer Science
- Business Process
- SQL
- Active Directory
- VMware
- Data Entry
- Clearance
- OS
- Windows
- System Issues
- Linux
- Sharepoint
- Backup
- hardware
- Technical Support
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
