- Communicate and record updates from supervisors/engineers at sites on daily basis.
- Monitor logistics and stock inventory (i.e equipment consumables lubricant spares etc transportation) and follow up with equipment deliveries.
- Liaises with Operations Manager on updates and site issues.
- Manage issues arising from sites (technical and access).
- Update all tracking sheets and documents assigned.
- Coordinate and supervise all activities (reporting work flow deliveries KPIs invoicing etc) with SBCs supervisors and teams involved.
- Manage all sites equipment upgrades for tenants hosting; equipment swap tenant installations equipment powering etc
- Monitor trouble tickets and ensure closing.
- Aknowledge and fulfil all KPIs set: MTTR site availbility budget etc
- Generate required reports to Operations Manager.
- Control and regulate diesel consumption at sites.
- Confirm and monitor public power availability at sites and proper billing.
- Escalate any site issue that cannot be resolved.
- Monitor customer satisfaction.
- Follow up on site documentation.
- Ensure Company assets in your Region are secure and kept in good working condition.
- Maintain a database of all IHS assets on allocated sites with updated information and accurate reporting using the IHS Online Maintenance Application.
Qualifications :
- Degree in Electrical/Electronic Engineering Computer Engineering Telecom Engineering and Computer Science.
- Must be a member of the Engineering Institute of Zambia.
Additional Information :
- Minimum of 6 years cognate experience
- Customer service
- Good negotiation skills
- Interpersonal skills
- Computer appreciation: MS Word Excel Power-Point Autocad Visio etc
- Conflict management
- Organization and coordination
- Knowledge about safety and environmental standards
- Oral and written communication skills
- Directing skills
Remote Work :
No
Employment Type :
Full-time
Communicate and record updates from supervisors/engineers at sites on daily basis.Monitor logistics and stock inventory (i.e equipment consumables lubricant spares etc transportation) and follow up with equipment deliveries.Liaises with Operations Manager on updates and site issues.Manage issues ari...
- Communicate and record updates from supervisors/engineers at sites on daily basis.
- Monitor logistics and stock inventory (i.e equipment consumables lubricant spares etc transportation) and follow up with equipment deliveries.
- Liaises with Operations Manager on updates and site issues.
- Manage issues arising from sites (technical and access).
- Update all tracking sheets and documents assigned.
- Coordinate and supervise all activities (reporting work flow deliveries KPIs invoicing etc) with SBCs supervisors and teams involved.
- Manage all sites equipment upgrades for tenants hosting; equipment swap tenant installations equipment powering etc
- Monitor trouble tickets and ensure closing.
- Aknowledge and fulfil all KPIs set: MTTR site availbility budget etc
- Generate required reports to Operations Manager.
- Control and regulate diesel consumption at sites.
- Confirm and monitor public power availability at sites and proper billing.
- Escalate any site issue that cannot be resolved.
- Monitor customer satisfaction.
- Follow up on site documentation.
- Ensure Company assets in your Region are secure and kept in good working condition.
- Maintain a database of all IHS assets on allocated sites with updated information and accurate reporting using the IHS Online Maintenance Application.
Qualifications :
- Degree in Electrical/Electronic Engineering Computer Engineering Telecom Engineering and Computer Science.
- Must be a member of the Engineering Institute of Zambia.
Additional Information :
- Minimum of 6 years cognate experience
- Customer service
- Good negotiation skills
- Interpersonal skills
- Computer appreciation: MS Word Excel Power-Point Autocad Visio etc
- Conflict management
- Organization and coordination
- Knowledge about safety and environmental standards
- Oral and written communication skills
- Directing skills
Remote Work :
No
Employment Type :
Full-time
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