Director, Fraud & Investigations

First Entertainment Credit Union

Job Location:

Hollywood, FL - USA

Monthly Salary: $ 155 - 180

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

First Entertainment Credit Union is looking for a seasoned Director Fraud & Investigations to serve as a strategic leader for our First Line of Defense (1LOD) for enterprise fraud risk. This role is responsible for the end-to-end execution of fraud prevention detection and remediation ensuring alignment with Enterprise Risk Management (ERM) and regulatory standards. As the primary owner of fraud controls you will elevate the maturity of our Governance Risk & Compliance (GRC) and Enterprise Risk Management (ERM) frameworks.

The Director partners closely with second-line risk and compliance functions while retaining clear first-line ownership of operational outcomes control effectiveness and the mitigation of emerging threats. You will also build and maintain robust and scalable technology-forward frameworks that utilize advanced analytics and automation to stay ahead of sophisticated fraud actors.

This is a full-time hybrid opportunity based in Hollywood CA and reports to the EVP & Chief Operating Officer. The targeted pay for California is between $155k to $180k.

Responsibilities

Strategy & Risk Governance (1LOD Ownership)

Develop and implement scalable financial crime prevention strategy and framework ensuring alignment with company SOPs regulatory requirements and industry best practices.

Align fraud activities with the companys risk taxonomy appetite and KRIs. Participate in RCSAs and scenario analyses to ensure control ownership.

Ensure compliance to AML/CTF KYC and Sanctions regulations. Lead internal/external audit efforts and manage remediation for identified gaps.

Drive the adoption of fraud detection tools and analytics; manage 3rd party vendor relationships for investigations and transaction monitoring.

Partner with ERM to define and maintain the CUs financial crime risk appetite policies and standards in line with regulatory obligations.

Fraud Operations & Incident Management

Lead fraud monitoring alert reviews and investigations across customer employee and vendor channels.

Coordinate with Legal Compliance People & Culture IT and law enforcement. Ensure all events are escalated according to regulatory and ERM expectations.

Serve as the primary control owner for fraud incidents conducting root-cause analysis and implementing corrective action plans.

Balance fraud loss mitigation with operational efficiency and customer/member experience.

Serve as the main contact for internal audits and external regulatory examinations with audit-ready documentation proactively addressing findings and institutionalizing corrective actions.

Leadership Reporting & Culture

Build and mentor a high-performing fraud & investigations team fostering a culture of accountability and compliance.

Prepare comprehensive analysis Board reports first-line fraud metrics and trend analyses provide clear business-focused insights.

Act as a liaison between internal stakeholders and external partners (law enforcements and financial intelligence units) optimizing our suite of tools and technologies to protect the Credit Unions assets and reputation.

Embed a risk-aware accountable culture within operations and the broader organization by implementing robust fraud prevention and escalation trainings and guidance.

Requirements

Bachelors degree in Finance Business Criminal Justice or related field required. Advanced degree (MBA/JD) preferred.

10years of related experience in a full-service financial institution with 5 years of experience in a leadership role required.

At least 7 years of experience in financial crime fraud prevention or compliance within the financial services industry is required.

CFE (Certified Fraud Examiner) or similar credentials strongly preferred.

Working knowledge in fraud detection systems transaction monitoring tools and case management platforms.

Strong knowledge of risk assessment methodologies and financial crime typologies.

Strong knowledge of BSA/AML OFAC and USA PATRIOT Act Reg E and Reg Z required.

Thoroughknowledgeofregulationsapplicabletoessentialresponsibilities.

Stellar verbal and written communication skills to convey information effectively.

AdvancedproficiencywithMicrosoftOfficeapplicationssuchasExcelAccessWordPowerPointand Outlook.

First Entertainment Credit Union does not utilize artificial intelligence (AI) tools in any part of the hiring process. This includes reviewing applications analyzing resumes or evaluating candidate responses. All hiring decisions are made exclusively by our hiring teams in compliance with applicable employment laws and regulations to ensure fairness transparency and equal opportunity.

Required Experience:

Director

First Entertainment Credit Union is looking for a seasoned Director Fraud & Investigations to serve as a strategic leader for our First Line of Defense (1LOD) for enterprise fraud risk. This role is responsible for the end-to-end execution of fraud prevention detection and remediation ensuring align...