Cloud Services Specialist C1 English required
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Cloud Services Specialist (B2B)
Location: Greece
Work Model: On-site / Hybrid (project-dependent)
Language Required: English (fluent)
Role Overview
We are looking for a Cloud Services Specialist to support business customers using cloud-based this role you will work closely with B2B clients helping them understand adopt and optimize cloud services while delivering a high-quality customer experience.
This position is ideal for candidates with experience in cloud services IT solutions or B2B customer-facing roles who are eager to grow in a technology-driven environment.
Key Responsibilities
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Support B2B customers with cloud-related inquiries via phone email and chat
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Provide guidance on cloud solutions subscriptions and service usage
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Identify customer needs and recommend suitable cloud-based solutions
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Resolve technical or account-related issues by following established procedures
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Collaborate with internal technical and sales teams to ensure customer success
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Maintain accurate documentation of customer interactions in CRM systems
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Meet quality productivity and customer satisfaction targets
Requirements
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Fluency in English (spoken and written)
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B2B Cloud Services experience is required
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Background in cloud technologies IT services or digital solutions
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Understanding of cloud concepts such as SaaS IaaS and PaaS
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Strong communication analytical and problem-solving skills
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Customer-focused mindset with a consultative approach
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Ability to work independently and within a team environment
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Previous experience in technical support cloud sales or account management is an advantage
Whats Offered
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Competitive monthly salary (paid per month)
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Paid training and onboarding
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International and dynamic work environment
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Career development opportunities within the technology sector
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Relocation support may be available for candidates moving to Greece
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
