Croatian & English Customer Advisor – Athens, Greece
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Croatian & English Customer Advisor Athens Greece
Ready to bring your communication skills to the historic heart of the Mediterranean
We are looking for a solutions-oriented Croatian & English speaker to join our professional support hub in Athens. This is a 100% on-site role designed for those who thrive in a collaborative office environment and value a structured daytime-focused schedule.
Why Youll Love Working in Athens
- No Night Shifts: Enjoy a rotational schedule that always wraps up by 19:00leaving your evenings free for the Athenian sunset.
- Professional Stability: A full-time structured contract with a company that values career longevity.
- International Hub: Work alongside a diverse multilingual team in one of Europes most vibrant capitals.
- Expert Training: We dont expect you to know everything on day one; we provide fully paid comprehensive onboarding.
Your Daily Mission
As a Bilingual Customer Advisor you are the voice of our brand for the Croatian market:
- Inbound Expertise: Handle customer inquiries via phone with professionalism and empathy.
- Problem Solving: Use structured troubleshooting to provide clear practical solutions.
- Case Management: Accurately log interactions and feedback in our internal CRM.
- Quality Excellence: Ensure all cases are resolved within agreed SLAs while maintaining high satisfaction standards.
- Escalation: Identify complex issues and navigate them through the proper internal channels.
What You Bring to the Team
- Language Mastery: Native or C1C2 level Croatian and strong English (C1).
- Education: High School Diploma or higher.
- Analytical Mindset: A knack for troubleshooting and connecting the dots to solve customer puzzles.
- Availability: Ready to work rotational shifts (MondaySunday) within the 08:0019:00 window.
- Right to Work: You must hold a valid EU Passport or a Greek Work Permit.
Opportunity Snapshot
FeatureDetailsStart Date20 March 2026LocationAthens Greece (100% On-site)Work HoursRotationalDaysMonday Sunday (5 days/week)TrainingFully Paid
Join Our Team in Athens
If you are customer-focused and ready for a fresh start in Greece we want to meet you!
Apply directly via Manatal or send your CV and a brief professional summary to:
Note: Only shortlisted candidates will be contacted. We look forward to hearing from you!
Key Skills
- Gems Jewellery
- General Services
- Account Development
- Animation
- Customer Care Service
- Blackberry
