Travel Experience Specialist REMOTE POSITION
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant Customer Experience to support clients throughout every stage of their travel this client-facing role you will serve as a trusted point of contactfrom initial booking through post-trip follow-upensuring a seamless personalized and high-quality experience.
This position is ideal for someone who is detail-oriented service-driven and passionate about travel hospitality and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone email and messaging platforms
- Assist with luxury and leisure travel bookings including changes cancellations and special requests
- Provide accurate and timely information regarding destinations travel requirements and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns or issues with empathy professionalism and solution-oriented thinking
- Maintain clear documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Strong customer service background (travel hospitality or service-related experience preferred)
- Highly organized with strong attention to detail
- Comfortable using technology and learning new booking platforms and systems
- Reliable proactive and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the agency
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Equal Opportunity Statement
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
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