Online Travel Specialist
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
We are looking for an Online Travel Specialist to support clients throughout their vacation planning and booking process through digital this role you will assist travelers via email and other online platformsensuring a smooth stress-free experience from start to finish while delivering exceptional virtual support.
At HB Travels Agency USA we focus on delivering personalized reliable service to travelers nationwide.
Key Responsibilities
- Respond to client inquiries via email and messaging platforms in a timely professional manner.
- Assist clients with travel planning bookings itinerary changes cancellations and special accommodation requests.
- Provide accurate and up-to-date information regarding destinations travel requirements and agency procedures.
- Maintain organized client records and ensure clear communication throughout the planning and booking process.
- Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
- Resolve concerns with empathy patience and effective problem-solving.
Benefits
- Fully remote flexibility work from any location with a schedule that suits your lifestyle.
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Travel perks and access to discounted industry rates.
- Training and continuous support to help you grow in online travel and customer service.
- A supportive team-oriented environment dedicated to exceptional client care.
What Were Looking For
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Strong written and verbal communication skills.
- Customer service experience; travel tourism or hospitality experience is a plus.
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High attention to detail and excellent organizational skills.
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Comfort using digital communication tools and online booking systems.
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Ability to learn new systems and booking tools quickly.
- A positive client-focused attitude and genuine interest in helping travelers plan their trips virtually.
Key Skills
- Active Directory Administration
- Advertising Management
- Hair And Beauty
- Biotechnology
- Corporate Finance
- ABAP
