Contact Centre Team Leader
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Job Location:
Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Contact Centre Team Leader 32500 - 35000 Full-time
If you enjoy leading people driving performance and helping a team grow through change this role is worth a look. Youll guide a group of advisors supporting a major tech brand with plenty of scope to develop your own leadership skills too.
What youll be doing: Contact Centre Team Leader
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Coaching and developing a contact centre team
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Setting goals and helping your advisors hit them
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Managing escalations and spotting performance trends
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Turning insights into clear actions
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Supporting the operation through a period of transition
What you need: Contact Centre Team Leader
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Two years people leadership experience
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Strong coaching and performance management skills
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Confident problem solver with an analytical approach
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Enjoy developing others and raising capability in the team
The offer: Contact Centre Team Leader
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32500 - 35000
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BUPA Medical & Dental life cover income protection pension
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Wellbeing-focused inclusive culture
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Clear internal development routes
How to apply
Send your CV and well be in touch to talk through the role.
Apply now.
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
