About the role
We are looking for a German-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering high-quality support and ensuring an excellent customer experience for German-speaking clients.
Responsibilities
-
Provide customer support in German via phone email or chat
-
Assist customers with inquiries troubleshooting and product-related questions
-
Ensure high levels of customer satisfaction and service quality
-
Accurately document customer interactions and solutions
-
Collaborate with internal teams to resolve complex issues
Requirements
-
Native or fluent German (C1/C2 level)
-
Good level of English (B2 or higher)
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
Ability to work on-site in Lisbon
-
Previous customer support experience is a plus but not mandatory
What we offer
-
Competitive salary package
-
International and multicultural work environment
-
Training and career development opportunities
-
Work and live in Lisbon one of Europes most vibrant cities
About the role We are looking for a German-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering high-quality support and ensuring an excellent customer experience for German-speaking clients. Responsibilities Provide...
About the role
We are looking for a German-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering high-quality support and ensuring an excellent customer experience for German-speaking clients.
Responsibilities
-
Provide customer support in German via phone email or chat
-
Assist customers with inquiries troubleshooting and product-related questions
-
Ensure high levels of customer satisfaction and service quality
-
Accurately document customer interactions and solutions
-
Collaborate with internal teams to resolve complex issues
Requirements
-
Native or fluent German (C1/C2 level)
-
Good level of English (B2 or higher)
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
Ability to work on-site in Lisbon
-
Previous customer support experience is a plus but not mandatory
What we offer
-
Competitive salary package
-
International and multicultural work environment
-
Training and career development opportunities
-
Work and live in Lisbon one of Europes most vibrant cities
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