Belt Services Coordinator

About NEPEAN Conveyors

NEPEAN Conveyors a division of NEPEAN provides fully engineered turnkey conveying and materials handling solutions to some of the worlds largest mining companies. Established in 1985 we design manufacture and install conveyor components and systems including pulleys idlers rapid advancerapid retreat systems and drive heads while offering on-site maintenance and relocation services.

Your Opportunity

As the face of NEPEAN Conveyors Belting Services team in Central West NSW you will lead the delivery of high-quality conveyor belt services across your designated area. You will support existing customers with prompt and effective resolution of breakdowns repairs maintenance belt removal and installation and refurbishment. You will also drive business growth opportunities with support from the site services management team.

Key Responsibilities

Workplace Health & Safety (WHSE):

• Operate within NEPEANs WHSE guidelines and systems

• Monitor and ensure a safe working environment for your direct reports

• Report hazards near misses and incidents and take corrective action where safe

• Use WHSE tools to manage personnel health and safety

Site Services External:

• Be the primary point of contact for customers in your area

• Follow up on quotes and identify new business opportunities

• Resolve customer issues and complaints promptly and professionally

• Schedule and coordinate personnel equipment and materials for service works

• Manage after-hours support for customers

• Support sales and supply agreements for belt cleaners new/refurbished belts and aftermarket services

Site Services Internal:

• Prepare and manage quotations using NEPEAN CRM and sales systems

• Process orders and manage budgets via PRONTO ERP

• Participate in internal meetings and report on regional activities

• Maintain technical knowledge and ensure compliance with legal and company standards

People Leadership:

• Support performance development career progression and succession planning

• Participate in recruitment training and team development

• Manage underperformance formally with clear expectations and support

Skills Qualifications & Experience

• Certificate III in Polymer Processing Trade (minimum 5 years post-trade experience)

• Underground black coal experience (minimum 5 years)

• Full Class C drivers licence

• Strong skills in MS Office CRM systems and PRONTO ERP

• Experience managing teams and coordinating operational activities

What We Offer

• Professional and supportive team environment

• Career development and training opportunities

• Employee Assistance Program (EAP) for you and your family

• Opportunity to lead a regional service team and make a real impact

If youre ready to take the next step in your career and lead NEPEANs Site Services team in Central West NSW clickApply Now and submit your application today.

We encourage applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples LGBTIQ individuals and those from diverse cultural and socio-economic backgrounds.