Public Information Director I

Agency

Dept of Insurance

Division

Administration

Job Classification Title

Public Information Director I (NS)

Position Number

Grade

NC21

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior user-friendly service courtesy and respect. Our agency licenses insurance agents adjusters bail bondsmen and more along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the an ever-changing environment it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products competitive prices and consumer protection.

Description of Work

*This is a repost. Previous applicants need not reapply.*

Salary Recruitment Range: $67996 - $120000
Salary Grade: NC21

The posting will close at 11:59 p.m. the night before the closing date.

This is an Exempt Policymaking position serving as the agency Director of Communications for the North Carolina Department of Insurance.

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Mission of the Department of Insurance:
The North Carolina Department of Insurances mission is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior user-friendly service courtesy and respect.

North Carolina Department of Insurance offers rewarding careers in a number of different fields that helps us protect consumers and regulate the insurance industry in North Carolina. But thats not all that we do! NCDOI also investigates insurance fraud. We set standards for and inspect fire stations regulate engineering codes and work with building inspectors in every corner of North Carolina.

If youre interested in a career that will help make North Carolina a safer and better place to live while working with some of the best professionals in the industry apply today!

For more information about NCDOI:

Primary Purpose of the Organizational Unit:
The Public Information Office of the Department of Insurance provides information about the Departments programs policies services and activities to a variety of audiences. The Departments areas of regulation have a direct and obvious impact on North Carolina citizens; these citizens look for accountability and expect their Department of Insurance to work for them. It is the goal of the Public Information Office to keep the public informed of the services provided by the Department of Insurance and to assure the public that the DOI is fulfilling its purpose as a state agency.
The Public Information Office accomplishes this goal by communicating directly with citizens with members of the media and with other governmental officials and/or legislators. Methods of communication include verbal discussions and interviews written correspondence emails speeches and letters written for the Commissioner maintenance of a comprehensive Web site and the publication of educational and informative materials. The Public Information Office is the primary source for development design and production of printed media for use in publications brochures and Web applications.

Primary Purpose of the Position:
The Deputy Commissioner for Communications for the N.C. Department of Insurance provides strategic direction and ensures operational proficiency for all aspects of department communications internal and external. The position serves as the direct contact for inquiries from the public news media and other interest groups. As a member of the senior leadership team the Deputy Commissioner for Communications participates in decision making and provides executive counsel and communications support to senior leadership. This position also provides issues management direction and support within the agency and with external partners including other state and federal agencies.

Knowledge Skills and Abilities/Management Preferences

Effective July 1 2025 candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge skills and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

Management Preferences:

• Thorough knowledge of the principles and methods of planning and conducting a large-scale public relations program and the technical processes involved in printing video broadcast production and social media to implement it
• Thorough knowledge of AP style journalistic principles and techniques for disseminating information to the public through a variety of media and information networks
• The abilities needed to establish and develop work standards agency public information operating policies guidelines and procedures to evaluate accomplishments to ensure agency program goals are being met.

**The candidate in this position will be based in Raleigh but must be willing to travel the state as needed.

**Applicants need to include a writing sample and a video sample (with audio) with their application**

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree in communications public relations public affairs media journalism English or a related field from an appropriately accredited institution and six years of experience in communications public relations or publicity work; or an equivalent combination of education and experience.

Benefits of NC State Employment:

We value our employees and offer a wide varietyof competitive and family-friendly benefits. Benefits include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts Accident Insurance Cancer & Specified Disease Critical Illness Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

Learn more about employee perks/benefits:

• Why Work For NC
• NC OSHR: Benefits

Supplemental and Contact Information:

For consideration for this vacancy all applicants must complete an online application using the APPLY button above.

To receive credit for your work history and credentials you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.

***Applications with see attached or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***

Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript.

The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications disciplinary action and possible criminal prosecution.

The Department of Insurance/Industrial Commission is anEqual Employment Opportunityemployer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

• Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC your academic credentials will be verified.
• Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
• Applicants seeking Veterans Preference under N.C.G.S .126 must submit a DD Form 214 Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in the status of each submitted application is documented next to each vacancy for which they have applied.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Carlie Perry

Recruiter Email: