Outreach CSR
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Job Location:
Oakland, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment including:
- Medical dental and vision coverage
- Life and disability insurance
- Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being both on and off the job.
MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Title:Bilingual Client Service Representative Outreach (English/Spanish)
Pay Rate:$20.00/hour
Employment Type: Full-Time
Start Date: ASAP
Schedule:MondayFriday 8:00 AM5:00 PM (PST)
Location: Oakland CA 94612
Residency Requirement: Must reside in Alameda County
Driving Required: Yes (Valid CA Drivers License & Insurance Required)
Position Summary
The Bilingual Client Service Representative Outreach provides in-person community outreach education and enrollment assistance to beneficiaries. This role involves presentations data entry and direct support related to managed care enrollment and program education.
Key Responsibilities
- Conduct face-to-face outreach and enrollment services
- Present managed care options and assist beneficiaries with plan usage
- Support enrollment disenrollment medical exemptions and waivers
- Enter and transmit enrollment data accurately per HCO guidelines
- Document daily activity in CRM systems
- Build positive relationships with county staff community groups and clients
- Attend community events and health fairs as needed
- Meet production quality and compliance standards
Qualifications
- High School Diploma or GED
- Fluent in English and Spanish (read write speak)
- Knowledge of local community
- Proficient in MS Office and basic computer systems
- Typing speed of 25 WPM
- Strong communication organization and multitasking skills
- Ability to work independently and in a fast-paced environment
- Reliable transportation and ability to travel within the county
Preferred:
- Human services or public-facing experience
- Outreach presentation or community education experience
- Experience working with low-income or diverse populations
About Company
MMC provides professional services and workforce management services and solutions (both technical and non-technical) to public and private companies in addition to governmental organizations (Federal, State and Local) in the United States. Our Partners include major systems integrato ... View more
