IT Support
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
As an IT support coordinator you will be responsible for the day-to-day support of all access
requests for IT systems business systems and application support.
Strive to provide a high level of service and be independent vigilant energetic responsible and
flexible.
Ability to multi-task prioritize coordinate work well under pressure and meet deadlines.
Should be keen to align towards ITIL methodologies.
Reporting Service level management (SLM)and Queue/ticket management.
Quality Checks and suggest process improvements.
Collaboration with cross-functional teams.
Hardware and software troubleshooting.
Customer-focused mindset.
Documentation and Knowledge Sharing.
Requirements
Excellent communication and listening skills
Ability to work under pressure.
BE MCA degree is a must-have.
Excellent organizational and prioritization skills attention to detail and problem-solving skills.
Must be mature pleasant courteous cooperative and an enthusiastic team player.
Basic Networking Knowledge: Familiarity with TCP/IP DNS VPNs and related network
troubleshooting.
Experience with Remote Support Tools: Proficiency in using tools like TeamViewer Remote
Desktop or similar platforms to provide assistance.
Required Skills:
Must be mature pleasant courteous cooperative and an enthusiastic team player. Basic Networking Knowledge: Familiarity with TCP/IP DNS VPNs and related network troubleshooting. Experience with Remote Support Tools: Proficiency in using tools like TeamViewer Remote Desktop or similar platforms to provide assistance.
Required Education:
BE MCA degree is a must-have.
Company Industry
IT Services and IT Consulting
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
