IT System Administrator

Job Title: IT System Administrator / IT Infrastructure Administrator

Job Summary: The IT System Administrator is responsible for managing maintaining and securing the organisation’s IT infrastructure. This role ensures high availability performance and security of network systems servers storage power backup and end-user support while coordinating with vendors and handling IT asset management.

Key Responsibilities Network & Security Management

Manage and maintain Sophos XGS2100 firewall including security policies VPNs and threat protection

Administer D-Link unmanaged switches and Cisco 1Gbps managed/unmanaged switches.

Configure and support Netgear wireless access points.

Monitor network performance uptime and security compliance

Server & Directory Services

Administer Windows Server environments

Manage Active Directory including users groups and permissions.

Configure and maintain DHCP Group Policies and FTP Server.

Ensure server availability patching and performance optimization.

Storage Backup & NAS Management

Manage NAS storage systems.

Plan and implement data backup and recovery strategies.

Monitor storage utilisation and data integrity

Power & Infrastructure Management

Maintain and monitor 20 KVA UPS power backup systems.

Ensure proper power redundancy and uptime for IT infrastructure

Surveillance & Access Control Systems

Manage CCTV systems and DVRs including monitoring and troubleshooting

Administer biometric attendance and access control systems.

Maintain EPABX / telecom systems for internal communication

End-User & IT Support

Provide IT infrastructure support and resolve service tickets related to network servers security printers and hardware

Manage printer installation configuration and troubleshooting.

Ensure timely resolution of incidents and service requests as per defined SLAs

Asset & Security Management

Maintain accurate IT asset inventory (hardware software licenses)

Ensure IT security best practices access control and compliance

Perform periodic audits and risk assessments Procurement & Vendor Management

Handle procurement of IT infrastructure hardware and services.

Coordinate with vendors service providers and OEMs

Manage vendor negotiations renewals and service contracts Required Skills & Competencies

Strong knowledge of networking firewalls and switching technologies.

Hands-on experience with Windows Server and Active Directory.

Experience in storage backup and disaster recovery solutions.

Familiarity with CCTV biometric systems and telecom solutions.

Strong troubleshooting and problem-solving skills.

Effective vendor management and negotiation abilities.

Good documentation and asset management skills Preferred Qualifications

Bachelor’s degree in IT Computer Science or a related field

Relevant certifications (Microsoft Networking Security) are an added advantage