MClub Attendant (AM)

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profile Job Location:

Lake Mary, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

M Club Attendant

As a MClub Attendant youll serve as a knowledgeable and welcoming point of contact for guests providing personalized recommendations arranging reservations and assisting with special requests. Your goal is to enhance the guest experience through exceptional service attention to detail and local expertise. This role is perfect for someone who is personable resourceful and passionate about hospitality.

Key Responsibilities

  • You will be the knowledgeable and friendly guide for our hotel guests helping them make the most of their stay by providing personalized recommendations and assistance.
  • Your daily tasks will include offering information on local attractions making reservations and assisting with travel arrangements.
  • You will report to the Concierge Supervisor or Front Office Manager.
  • A career as a concierge attendant can lead to opportunities in various roles within the hospitality industry such as concierge supervisor guest services manager or even a management position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have

  • A combination of education and experience

What Youll Need to Succeed

  • Eligible to work in the United States
  • Ability to read write and communicate effectively in English
  • Ability to sit stand bend kneel and lift as requiredwith or without reasonable accommodations
  • Availability to work a flexible schedule including evenings weekends and holidays if needed
  • A warm professional demeanor that reflects HVMGs Culture of Excellence

This position may require a varied schedule including evenings nights weekends and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical dental and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey This is the best management company Ive ever worked for. They walk the talk from the corporate office to the field.

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny and if our executives are any indication todays dishwasher can be tomorrows Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.

M Club AttendantAs a MClub Attendant youll serve as a knowledgeable and welcoming point of contact for guests providing personalized recommendations arranging reservations and assisting with special requests. Your goal is to enhance the guest experience through exceptional service attention to detai...
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Key Skills

  • Customer Service
  • Hospital Experience
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Basic Math
  • Laundry
  • Cleaning Experience
  • Computer Literacy
  • Guest Services
  • Cash Handling
  • Commercial Cleaning

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