Principal Program Manager, Generative AI (Genie)

Job Summary

Join Red Hats Intelligent Experience Delivery team and play a vital role in defining and delivering our AI-first future. We are looking for an experienced and collaborative Principal Program Manager to lead cross-functional teams in developing productizing and scaling cutting-edge Generative AI capabilities.

This role requires a leader who can translate strategic business objectives into clear technical execution plans for large-scale complex GenAI programs. If you excel in fast-paced environments possess exceptional communication skills and are passionate about driving impactful ethical AI change we encourage you to apply for this exciting opportunity.

At Red Hat our commitment to open source innovation extends beyond our products - its embedded in how we work and grow. Red Hatters embrace change especially in our fast-moving technological landscape and have a strong growth mindset. Thats why we encourage our teams to proactively thoughtfully and ethically use AI to simplify their workflows cut complexity and boost efficiency. This empowers our associates to focus on higher-impact work creating smart more innovative solutions that solve our customers most pressing challenges.

What You Will Do:

• Program Leadership & Strategy: Lead the large-scale cross-functional effort to align Marketing Product Engineering and Experience Engineering teams on a unified vision scope and architectural strategy for Red Hats intelligent front door. This includes leading the complex dependency and risk management between multiple teams ensuring a cohesive non-siloed multiagent system.

• AI Roadmap & Delivery: Develop and maintain the master plan schedule dependency log and status across multiple GenAI projects from foundational model selection and fine-tuning to deployment and post-production monitoring.

• Strategic Vision for AI: Collaborate with senior stakeholders to define and socialize a strategic technical and architectural vision for Generative AI solutions that meet key business objectives while ensuring scalability reliability and responsible AI practices.

• Responsible AI Governance: Actively partner with Legal and Security teams to define and embed ethical AI guidelines data governance privacy and compliance into the model lifecycle.

• Risk & Decision Management: Conduct collaborative meetings to facilitate key technical decision-making proactively identify and mitigate program risks associated with AI/ML systems (e.g. hallucination latency bias) and address program issues.

• Stakeholder Alignment & Communication: Cultivate strong trusted relationships with functional leaders and business partners translating complex technical concepts (like LLMs inference costs or model performance) into clear business value and providing comprehensive status reporting to all levels.

• Process Excellence: Lead and implement process improvements through change management focusing on optimizing the ML Ops pipeline continuous integration/continuous delivery (CI/CD) and validation methodologies for AI solutions.

What You Will Bring:

• 10 years of experience in technical program or project management with extensive experience managing large software portfolios and collaborating across business and technical domains.

• Exceptional skill in aligning diverse functional sponsors and teams including Business Unit Experience Engineering Product Engineering and Marketing.

• Proven success in leading large-scale transformation projects ideally involving the development and deployment of Generative AI Large Language Models (LLMs) or Machine Learning (ML) systems at scale.

• Strong grasp of AI/ML lifecycle data governance model evaluation metrics and the ability to articulate technical concepts clearly to both engineering and non-technical stakeholders.

• Ability to thrive under pressure navigate ambiguity with confidence drive clarity and structure in fast-paced evolving environments and influence cross-functional teams without direct authority.

• Familiarity with Agile and DevOps practices with the ability to balance engineering agility against longer-term stakeholder planning and infrastructure readiness for AI deployment.

• Desire to work in an open organization; open source participation and a commitment to fostering an environment of ownership transparency and accountability.

• Detail oriented and able to work in a very fast-paced environment.

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Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location experience applicable skills and training external market value and internal pay equity. Annual salary is one component of Red Hats compensation package. This position may also be eligible for bonus commission and/or equity. For positions with Remote-US locations the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Benefits
Comprehensive medical dental and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability paid family medical leave and paid military leave
Additional benefits including employee stock purchase plan family planning reimbursement tuition reimbursement transportation expense account employee assistance program and more!

Note: These benefits are only applicable to full time permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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